It Support Continuous Improvement
Resume:
Associate Of Science:
Cybersecurity
******@*****.***
Jacksonville, FL 32221
WWW: Bold Profile
Skills
• Safety Procedures
• Equipment Operation
• Performance Monitoring
• Coaching and Mentoring
• Hazardous Materials Handling
• Incident Investigation
• Workplace Safety
• Staff Training
• Decision-Making
• Team Leadership
• Documentation and Reporting
• Basic Math
• Analytical Thinking
• Problem-Solving Aptitude
• Adaptability and Flexibility
• Continuous Improvement
• Self Motivation
• Time Management Abilities
• Team Building
• Problem-Solving Abilities
• Application Security
• End-User Training
• Penetration Testing
• Intrusion Detection
• Incident Response
• Network Security
• Cybersecurity Frameworks
• Firewall Configuration
• Patch Management
• Information Assurance
• Firewall Management
Certifications
• Google Cybersecurity
• Google IT Support ( In Progress )
Education And Training
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
UPS - Hub Supervisor
Jacksonville, FL
09/2018 - 09/2023
UPS - PT Supervisor
Jacksonville, FL
07/2006 - 09/2018
UPS - Package Handler
Jacksonville, FL
Steven LeClaire
Summary
Experience
Supervised and coordinated activities of hub personnel to ensure efficient operations.
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Provided guidance and direction to employees on all job functions, policies and procedures.
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• Maintained accurate records of employee attendance and performance.
• Ensured compliance with safety regulations in the workplace. Developed strategies for improving customer service levels, increasing productivity, and reducing costs.
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• Conducted regular staff meetings to discuss operational issues and goals.
• Created weekly work schedules according to staff availability and workloads.
• Assisted in training new hires on warehouse processes and procedures.
• Coordinated with other departments when necessary. Managed day-to-day operations of the hub including staffing, scheduling, budgeting.
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• Investigated incidents or accidents that occurred within the hub premises. Participated in monthly and quarterly reviews with upper management regarding business performance metrics.
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Initiated disciplinary action when necessary in accordance with company policy and procedure guidelines.
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Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
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Supervised and coordinated activities of hub personnel to ensure efficient operations.
•
Provided guidance and direction to employees on all job functions, policies and procedures.
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• Maintained accurate records of employee attendance and performance. DeVry University
Villa Park, IL
04/2004
High School Diploma:
Cedar Creek Christian
Highschool
Jacksonville
04/2004 - 07/2006
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
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• Inspected packages for damages or defects and recorded any issues found.
• Organized packages according to type, size, destination, and other specifications.
• Checked all outgoing shipments to ensure accuracy of contents.
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