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It Support Continuous Improvement

Location:
Jacksonville, FL
Posted:
March 25, 2024

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Resume:

Expected in **/****

Associate Of Science:

Cybersecurity

ad4kdx@r.postjobfree.com

904-***-****

Jacksonville, FL 32221

WWW: Bold Profile

Skills

• Safety Procedures

• Equipment Operation

• Performance Monitoring

• Coaching and Mentoring

• Hazardous Materials Handling

• Incident Investigation

• Workplace Safety

• Staff Training

• Decision-Making

• Team Leadership

• Documentation and Reporting

• Basic Math

• Analytical Thinking

• Problem-Solving Aptitude

• Adaptability and Flexibility

• Continuous Improvement

• Self Motivation

• Time Management Abilities

• Team Building

• Problem-Solving Abilities

• Application Security

• End-User Training

• Penetration Testing

• Intrusion Detection

• Incident Response

• Network Security

• Cybersecurity Frameworks

• Firewall Configuration

• Patch Management

• Information Assurance

• Firewall Management

Certifications

• Google Cybersecurity

• Google IT Support ( In Progress )

Education And Training

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

UPS - Hub Supervisor

Jacksonville, FL

09/2018 - 09/2023

UPS - PT Supervisor

Jacksonville, FL

07/2006 - 09/2018

UPS - Package Handler

Jacksonville, FL

Steven LeClaire

Summary

Experience

Supervised and coordinated activities of hub personnel to ensure efficient operations.

Provided guidance and direction to employees on all job functions, policies and procedures.

• Maintained accurate records of employee attendance and performance.

• Ensured compliance with safety regulations in the workplace. Developed strategies for improving customer service levels, increasing productivity, and reducing costs.

• Conducted regular staff meetings to discuss operational issues and goals.

• Created weekly work schedules according to staff availability and workloads.

• Assisted in training new hires on warehouse processes and procedures.

• Coordinated with other departments when necessary. Managed day-to-day operations of the hub including staffing, scheduling, budgeting.

• Investigated incidents or accidents that occurred within the hub premises. Participated in monthly and quarterly reviews with upper management regarding business performance metrics.

Initiated disciplinary action when necessary in accordance with company policy and procedure guidelines.

Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.

Supervised and coordinated activities of hub personnel to ensure efficient operations.

Provided guidance and direction to employees on all job functions, policies and procedures.

• Maintained accurate records of employee attendance and performance. DeVry University

Villa Park, IL

04/2004

High School Diploma:

Cedar Creek Christian

Highschool

Jacksonville

04/2004 - 07/2006

Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

• Inspected packages for damages or defects and recorded any issues found.

• Organized packages according to type, size, destination, and other specifications.

• Checked all outgoing shipments to ensure accuracy of contents.



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