Customer Service Delivery Driver
Resume:
James Finley
**** **** **. ****** ****, Fl. *****
407-***-**** ********@*****.***
SUMMARY OF QUALIFICATIONS
Professional with years of experience in customer service and transportation. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility. Ability to work in a fast-paced, intense environment smoothly. Excellent working as part of a team or independently.
Excellent Customer Service Skills Computer Literate Great Communications Skills Organize and Reliable
Detail Oriented Phone Etiquette
TRANSPORTATION EXPERIENCE
● Transport guest from the assigned parking area to the departure area at Orlando airport
● Pick up passengers from their return flights
● Provided transportation to guests from their hotels to their destinations
● Offered information about local attractions/events to customers
● Developed a strong repeat customer base with pre-Amazon Orlando, Fl 2019-2020
● Seasonal Delivery Driver
●
● arranged travel
MENTAL HEALTH EXPERIENCE
● Contact with clients, collect and input information into a database
● Create and modify plans of care that include authorized services
● Interpret patient’s rights and responsibilities, including financial and other information
● Counseled and provided service coordination including clinical treatment plans/life skills training/structured activities
● Conducted screening assessments and interviews
● Observed client’s behavior in the home and monitored mental status AUDIO/VISUAL EXPERIENCE
● Provide DJ services to corporate/social events and weddings
● Perform off-line editing/audio mixing/cueing and other techniques to pre-recorded music
● Operated camera and provided audio production
● Edited, teleprompted and performed off-line editing
● Fixed technical issues
● Managed recording studio and multi-media labs/equipment/inventory EXPERIENCE
DHL
Delivery driver Orlando, Fl Nov, 2019-present
Amazon Orlando, Fl May-Nov. 2019
Seasonal Delivery Driver
Fast Park and Relax Orlando, FL 2015 – May 2019
Shuttle Driver
The Morning After Hope and Healing Center Winter Garden, FL 2014 – 2015 Intake Specialist
Imperial Transportation Charleston, SC 2009 – 2015 Owner/Operator
Yellow Cab Co. Charleston, SC 1997 – 2009
Cab Driver
Tri-City Mental Health Center Lynn, MA 1993 – 1997 Counselor
Comtel Productions Marlboro, MA 1993 – 1997
Camera/Audio Operator
EDUCATION
Shaw University, Raleigh NC
Bachelor of Arts: Theatre (Communication Minor)
The Fresh Air Fund, New York, NY
American Sign Language Training
Clinician Counselor Training
Comtel Productions Marlboro, MA 1993 – 1997
Camera/Audio Operator
COMMUNITY SERVICES
Circles Orange County
Lead a team of three allies improving the quality of life of citizens living in East Winter Garden St. Lukes
Audio/Video technician
407-***-**** ********@*****.***
SUMMARY OF QUALIFICATIONS
Professional with years of experience in customer service and transportation. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility. Ability to work in a fast-paced, intense environment smoothly. Excellent working as part of a team or independently.
Excellent Customer Service Skills Computer Literate Great Communications Skills Organize and Reliable
Detail Oriented Phone Etiquette
TRANSPORTATION EXPERIENCE
● Transport guest from the assigned parking area to the departure area at Orlando airport
● Pick up passengers from their return flights
● Provided transportation to guests from their hotels to their destinations
● Offered information about local attractions/events to customers
● Developed a strong repeat customer base with pre-arranged travel MENTAL HEALTH EXPERIENCE
● Contact with clients, collect and input information into a database
● Create and modify plans of care that include authorized services
● Interpret patient’s rights and responsibilities, including financial and other information
● Counseled and provided service coordination including clinical treatment plans/life skills training/structured activities
● Conducted screening assessments and interviews
● Observed client’s behavior in the home and monitored mental status
Contact this candidate