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Customer Service Delivery Driver

Location:
Winter Park, FL
Posted:
March 25, 2024

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Resume:

James Finley

**** **** **. ****** ****, Fl. *****

407-***-**** ad4kds@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Professional with years of experience in customer service and transportation. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility. Ability to work in a fast-paced, intense environment smoothly. Excellent working as part of a team or independently.

Excellent Customer Service Skills Computer Literate Great Communications Skills Organize and Reliable

Detail Oriented Phone Etiquette

TRANSPORTATION EXPERIENCE

● Transport guest from the assigned parking area to the departure area at Orlando airport

● Pick up passengers from their return flights

● Provided transportation to guests from their hotels to their destinations

● Offered information about local attractions/events to customers

● Developed a strong repeat customer base with pre-Amazon Orlando, Fl 2019-2020

● Seasonal Delivery Driver

● arranged travel

MENTAL HEALTH EXPERIENCE

● Contact with clients, collect and input information into a database

● Create and modify plans of care that include authorized services

● Interpret patient’s rights and responsibilities, including financial and other information

● Counseled and provided service coordination including clinical treatment plans/life skills training/structured activities

● Conducted screening assessments and interviews

● Observed client’s behavior in the home and monitored mental status AUDIO/VISUAL EXPERIENCE

● Provide DJ services to corporate/social events and weddings

● Perform off-line editing/audio mixing/cueing and other techniques to pre-recorded music

● Operated camera and provided audio production

● Edited, teleprompted and performed off-line editing

● Fixed technical issues

● Managed recording studio and multi-media labs/equipment/inventory EXPERIENCE

DHL

Delivery driver Orlando, Fl Nov, 2019-present

Amazon Orlando, Fl May-Nov. 2019

Seasonal Delivery Driver

Fast Park and Relax Orlando, FL 2015 – May 2019

Shuttle Driver

The Morning After Hope and Healing Center Winter Garden, FL 2014 – 2015 Intake Specialist

Imperial Transportation Charleston, SC 2009 – 2015 Owner/Operator

Yellow Cab Co. Charleston, SC 1997 – 2009

Cab Driver

Tri-City Mental Health Center Lynn, MA 1993 – 1997 Counselor

Comtel Productions Marlboro, MA 1993 – 1997

Camera/Audio Operator

EDUCATION

Shaw University, Raleigh NC

Bachelor of Arts: Theatre (Communication Minor)

The Fresh Air Fund, New York, NY

American Sign Language Training

Clinician Counselor Training

Comtel Productions Marlboro, MA 1993 – 1997

Camera/Audio Operator

COMMUNITY SERVICES

Circles Orange County

Lead a team of three allies improving the quality of life of citizens living in East Winter Garden St. Lukes

Audio/Video technician

407-***-**** ad4kds@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Professional with years of experience in customer service and transportation. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility. Ability to work in a fast-paced, intense environment smoothly. Excellent working as part of a team or independently.

Excellent Customer Service Skills Computer Literate Great Communications Skills Organize and Reliable

Detail Oriented Phone Etiquette

TRANSPORTATION EXPERIENCE

● Transport guest from the assigned parking area to the departure area at Orlando airport

● Pick up passengers from their return flights

● Provided transportation to guests from their hotels to their destinations

● Offered information about local attractions/events to customers

● Developed a strong repeat customer base with pre-arranged travel MENTAL HEALTH EXPERIENCE

● Contact with clients, collect and input information into a database

● Create and modify plans of care that include authorized services

● Interpret patient’s rights and responsibilities, including financial and other information

● Counseled and provided service coordination including clinical treatment plans/life skills training/structured activities

● Conducted screening assessments and interviews

● Observed client’s behavior in the home and monitored mental status



Contact this candidate