Customer Service Technician

Troy A. Cook

Beloit, WI *****

608-***-**** - *******@*****.***

Attributes/Skills

Exceptional Customer Service Professional Demeanor

Highly motivated Solid Work History

Creative Problem-Solving Flexibility

Effective communication Ability to Lead or Follow

Employment

Farm and Fleet 2019 - Present

Warehouse Associate

Provide customer service, operate forklift, prepare orders, put products away and organize.

Litewire Internet 2017 – 2024

Service Coordinator

Facilitated seamless coordination between customers and service technicians for efficient service delivery and equipment installations.

Home Health United 2015 - 2017 Rehabilitation Technician

Provided delivery and repair of medical equipment, ensuring top-notch customer service while fulfilling assigned duties.

Al Beyers 2014 – 2015

Technician

Installed heating/cooling systems and delivered exemplary customer care services.

Swanson Vending 2008 - 2014

Lead Service Technician

Led a team in repairing and rebuilding vending equipment, managing inventory, and supervising service technicians.

Rhyme 2002 - 2008

Service Technician

Serviced and repaired office equipment, including copiers, faxes, and printers.

Education

Blackhawk Technical College

Certification in Machine Repair

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