REBEKAH MCCARTHY

ad4kc9@r.postjobfree.com 626-***-****

PROFESSIONAL SUMMARY

15+ years of Clerical/Customer Service/Data Entry/Administrative duties.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Honest; fast learner; multitasker; hard-worker; positive attitude; excellent written & verbal communications skills; able to meet deadlines; excellent time-management skills; able to work well with little or no supervision; extremely professional, punctual, reliable, dependable, organized & detail-oriented; accurate.

Microsoft Excel, Word, Outlook, Types 55 WPM, 10-Key by Touch, Strong Data Entry, Alpha-Numeric Filing, First-Class Telephone & Customer Service Skills, General Office Equipment Skills.

EXPERIENCE

TEKsystems @ HORNE/California Department of Housing and Community Development, Rancho Cordova, CA

Data Entry Clerk (Remote – Contract) 04/2022 – 04/2022

Assisted the Federal COVID Emergency Rental Assistance Program (ERAP) with updating, entering confidential data & reviewing housing/rental claims to provided financial support to landlords & tenants who were impacted by the economical constraints of the COVID pandemic.

Aerotek @ Emanate Health, Covina, CA

Patient Accounting/Clerical Assistant (Contract) 07/2019 – 01/2020

Performed data entry utilizing Meditech and MS Office software

Processed daily incoming mail

Batched & entered insurance/self-pay adjustments

Printed medical records

Verified and scanned patient’s EOBs, claims, & other pertinent information

Sorted/distributed correspondence to insurance collectors

Charter Oak Unified School District, Covina, CA

Clerical Assistant Substitute 03/2019 – 06/2019

Performed customer service to faculty, students, parents and administrative staff

Performed data entry utilizing Aeries and MS Office software

Handled incoming/outgoing calls to/from all school sites and district office

Performed clerical duties as assigned by upper management

Kore1 @ City of Hope (Rivergrade), Irwindale, CA

Data Entry Specialist (Contract) 11/2017 – 05/2018

Processed returned mail

Performed data entry to manage constituents/donor records

Researched information by utilizing the Internet

MH Express Pharmacy dba IWP, San Dimas, CA

Claims Support Specialist 03/2015 – 08/2017

Performed data entry of patients’ demographic/confidential information; processed/mailed/faxed important correspondence

Answered incoming & made outgoing calls to/from insurance carriers/Claims Adjusters, attorneys, doctors, employers & employees/patients

Prepared insurance company mergers; completed pertinent claim forms; coded/entered all insurance objection letters & Zero EOBs for Prior Authorization & Non-Litigated Collectors to collect on; performed special projects assigned by Claims Supervisor or other upper management

IEHP, Rancho Cucamonga, CA

UM Coordinator (Contract) 09/2014 – 02/2015

Verified eligibility for Medi-Cal/Medicare members; heavy data entry; processed member’s medical specialty referrals, either approving requested treatments, or pending to nurses for approval/denial

QTC Management, Inc., Diamond Bar, CA

Data Entry Clerk (Contract) 05/2014 – 07/2014

Performed data entry of all new veterans’ demographic/confidential/medical diagnostic information from scanned referrals/claims received through Outlook email; provided clerical assistance and support to staff

EDUCATION

Certificate in Medical Billing/Insurance Coding – UEI College – Ontario, CA 2011 - 2012

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