Support Specialist Sales Associate

***************@******.*** 405-***-**** Oklahoma City, OK 73109 WWW: Online Profile

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

RELEVANT EXPERIENCES

Correlation One Remote

Cloud Support Specialist Training Program July 2023 - Present EXPERIENCE

Package Associate. Oklahoma City, Oklahoma

Amazon 09/2021 - Current

Sales Associate. Shawnee, Oklahoma

Firelake Smoke Shop 05/2019 - 07/2020

SKILLS

EDUCATION

Shawnee High School

Shawnee,Oklahoma

05/2018

High School Diploma

CERTIFICATIONS

Participated in a 17-week cloud computing program facilitated through real business cases to solve business and technical issues.

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● Collaborated with teammates to…

● Describe projects, examples of demonstrated work, outcomes, etc.

● Completed weekly interactive cases focused on technical concepts Communicated with department leaders to create consistency of operations throughout shifts.

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Input accurate data to customers' accounts and sent weekly reports to management.

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Communicate regularly with supervisors to provide information on delays and issues with shipments.

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● Successfully worked within tight deadlines at fast-paced environment. Collaborated with team members to achieve daily goals and meet company objectives.

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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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● Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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● Engaged with customers to build rapport and loyalty.

● Performed effectively in self-directed work environment, managing Cloud Infrastructure

Management – AWS; Azure;

Google Cloud; Hadoop

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Network Troubleshooting –

Cisco; VPN; TCP/IP; DNS;

Routing; Switching; Firewalls.

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Operating system software –

Microsoft Windows Server;

Oracle Solaris; Red Hat

Enterprise Linux; UNIX Shell

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Database Management – SQL;

Python; AWS

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● Computer maintenance

● Data Communications

Cloud Support Specialist,

November 2023

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Travis Kennedy

Dunham Sports . Shawnee,Oklahoma

Sales Associate 10/2017 - 05/2019

day-to-day operations and decisions.

● Organized and helped prepare materials for onsite and offsite events. Captured pictures and videos of training athletes to use for websites, social media and marketing collateral.

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Monitored social media platforms to discover feedback, ideas and trending news.

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Researched competitor trends and interpreted findings, reporting conclusions to supervisor.

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Pitched and developed new columns, consistently increasing readership with proven sports and reporting expertise

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