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Services Specialist Quality Assurance

Location:
McAlester, OK
Posted:
March 26, 2024

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Resume:

Harland L. King

918-***-**** ad4k7u@r.postjobfree.com

SUMMARY

Knowledgeable and dedicated working professional with unique experience in the hospitality and manufacturing industries. Enthusiastic and goal-oriented with a demonstrated passion to help others and contribute to their success. Enjoys helping successfully answer questions and provide high-quality service with a compassionate and warm demeanor. Maintains and effectively demonstrates conflict resolution skills while empowering others in growth opportunities.

SKILLS

Empathy

Technologically Advanced

Adaptability

Attention to Detail

Self Starter

Conflict Resolution

EXPERIENCE

Personal Caregiver 2019 – 2023

Self-Employed, McAlester, OK

Instructed and assisted clients in the development of health and personal habits, such as eating, resting, and maintaining good personal hygiene

Provided substantial emotional support and assistance with processing feelings

Performed healthcare-related tasks, such as monitoring vital signs and records daily

Quality Assurance Quality Control Inspector 2012 – 2019

Spirit AeroSystems, McAlester, OK

Maintained a high-level service quality while keeping company standards and team challenges at the forefront of the work, in order to excel above and beyond expectations

Coordinated all projects and advised necessary courses of action in regard to company goals

Supported team by using critical thinking and effective problem-solving skills and conflict resolution

Staff Ethics Officer / Chief Ethics Officer 2009 – 2012

Association for Better Living and Education International, Canadian, OK

Worked closely with other department leads in order to manage requests and support

Effectively maintained strong phone and communication skills to facilitate conflict resolution

Detail Fabrication & Structures Assembly Specialist 2005 – 2009

Spirit AeroSystems, Wichita, KS

Maintained knowledge of principles and processes required to complete work requirements

Responsible for completing supply orders and writing up proposals for new project requests

EDUCATION

Western Governors University – IT Management – 2016-2019



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