Jagadish Raju

Senior Principal Consultant

*** **** **

East Brunswick, NJ 008816

224-***-****

ad4k7e@r.postjobfree.com

https://www.linkedin.com/in/jagadish-raju-80872019

PROFESSIONAL SUMMARY

Skilled IT Professional having 18+ years of extensive experience with the analysis, design, development, testing, installation, configuration, maintenance and management of applications in Mainframe environments/technologies such as OS/ 390, Z/OS, ISPF, VS COBOL II, DB2, CICS, MQ Series, JCL, VSAM, SYNCSORT, Easytrieve, File Aid, Xpeditor, InterTest, RDZ, Python, Endevor, BMC, DB2, IBM Utilities, SOLA and CA-7.Tasco Develop and maintain comprehensive on-line mainframe applications in addition to multiple batch processing systems. Display not only very advanced technical abilities, but also has proven to be a great mentor and technical advisor to other team members. Fulfill several roles within IT, ranging from Programmer Analyst to Software Engineer and Technical Project Lead.

TECHNICAL SKILLS

●Hardware: IBM System zOS 390, IBM Personal Computers, Windows Server, Unix.

●Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS -JCL, IBM Utilities, IBM Startool, SDSF, SYNCSORT, File-AID, Endevor, Change Man, DB2, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, Smart Test, Expediter, RTZ, Python., Dimension, Tasco

●Pharma: Eligibility, Mail Order and Adjudication (Prescription Benefit Management), Wealth Management, Telecom.

●Development Tools/Languages: MS Office, Project Visio, SharePoint, Rally, Java, SOAP web services

EXPERIENCE

OPUS Technology, US Remote

Client: FIS- Program Manager / Tech Lead– Technology, July 2023 – Feb 2024

Skills: MS Office, Visio, SharePoint, Rally, JIRA, Agile, Scrum Master, PMP

Liaised with internal and external parties and stakeholders.

Evaluated and reported the progress and results of the programs and projects.

Managed the development of new programs to support the strategic direction of the organization.

Developed an evaluation method to assess program strengths and identify areas for improvement.

Ensured goals are met in areas including customer satisfaction, safety, quality, and team member performance.

Involved in minimum coding using COBOL,DB2,JCL for some reporting and analysis part.

Genpact, US New York NY

Client: Morgan Stanley-, Senior principal consultant, DEC 2020 – May 2023

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TOM, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, Azure.

Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Java, SOAP web services, JIRA, TCM, Agile, Scrum Master

● Supported business strategy by forming a backlog of features and user stories for use by the delivery team(s).

● Regarded as a mentor and credible leader, coordinating internal and external contractors and staff throughout the project lifecycle, and negotiating pricing, timelines, services, and terms with vendors.

● Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources.

● Involved in COBOL compiler upgrade from 4.2 to 6.3

● Involved in coding & maintenance of application programs using COBOL,DB2,JCL, Easytrieve etc.

● Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.

● Articulated requirements for each user story with detailed acceptance criteria.

● Used data and insights from multiple sources that benefits business and members.

● Pursued incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements.

● Worked collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.

● Ensured completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.

● Prioritized and collaborated in resolution of issues and defects.

● Seek and improved processes across the delivery team(s) by using retrospectives to inspect and adapt.

● Communicated with team members, stakeholders, and all levels of management.

● Collaborated with UX (User Experience) team to incorporate customer feedback into future patches and iterations.

● Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly.

● Modified some CICS programs for additional validation for certain fields.

● Oversaw entire product deployments from vision and creation to rollout and delivery.

● Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

● Assisted in the definition of the project plan, scope and schedule involving all relevant stakeholders and ensured technical feasibility.

● Established criteria for each milestone within the product roadmap to measure developmental progress.

● Achieved operational objectives by contributing information and recommendations to strategic plans, implementing production, productivity, and customer service standards.

Genpact, US Buffalo Grove, IL

Client: CVS Health, Principal consultant, DEC 2017 – NOV 2020

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve. RTZ, SAR.

Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Java, SOAP web services, Agile, Dimension.

●Supports business strategy by forming a backlog of features and user stories for use by the delivery team(s).

●Articulates requirements for each user story with detailed acceptance criteria.

●Uses data and insights from multiple sources that benefits business and members.

●Pursues incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements.

●Created and modified some CICS & batch programs using COBOL, Db2, MQ series etc.

●Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.

●Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.

●Prioritize and collaborate in resolution of issues and defects.

●Seeks and improves processes across the delivery team(s) by using retrospectives to inspect and adapt.

●Communicates with team members, stakeholders, and all levels of management.

●Created some JCL’s for some adhoc process & performance improvement

●Works with stakeholders to identify solutions that support their business requirements.

Apex,US: Buffalo Grove, IL

Client: CVS Health - Technical Lead, MARCH 2017 - DECEMBER 2017

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.

Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.

●Recommend and facilitate quality improvement efforts.

●Perform initial triage and resolve high priority incidents.

●Created and modified some CICS programs.

●Identify root cause of issues and implement permanent fixes.

●Monitoring of applications and optimize run times of batch process.

●Created system documentation, produced the required playbooks and business document.

●Coordination with peers and application teams to handle ticket inflow.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Educating and demonstrating the benefits of the Agile framework

●Lead re-engineering teams and act as project manager in some cases

●Guiding the team through continual improvement via acceptance and commitment to Agile principles

●Providing advice and input into technical solutions

●Building effective relationships with internal and external stakeholders

●Ability to resolve technical issues through debugging, analysis and investigation

●Ability to collaborate with other developers and other team members

●Ability to guide the efforts of other developers.

Wipro,US: Buffalo Grove, IL

Client: CVS Health – Lead consultant, MARCH 2011 - DECEMBER 2016

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.

Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.

●Recommend and facilitate quality improvement efforts.

●Perform initial triage and resolve high priority incidents.

●Identify root cause of issues and implement permanent fixes.

●Created and modified some CICS programs.

●Monitoring of applications and optimize run times of batch process.

●Created system documentation, produced the required playbooks and business document.

●Coordination with peers and application teams to handle ticket inflow.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Educating and demonstrating the benefits of the Agile framework

●Lead re-engineering teams and act as project manager in some cases

●Guiding the team through continual improvement via acceptance and commitment to Agile principles

●Providing advice and input into technical solutions

●Building effective relationships with internal and external stakeholders

●Ability to resolve technical issues through debugging, analysis and investigation

●Ability to collaborate with other developers and other team members

Wipro,CHENNAI

Client: Verizon - Technical Lead, SEPTEMBER 2006 – FEBRUARY 2011

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, DB2 Connect, SORT, Control-M, QMF, FTP, MQ Series, XML, NDM, Endevor, IMS DB

Development Tools/Languages: MS Office, MS Visio, SharePoint, Java, SOAP web services.

●Perform initial triage and resolve high priority incidents.

●Identify root cause of issues and implement permanent fixes.

●Monitoring of applications and optimize run times of batch process.

●Coordination with peers and application teams to handle ticket inflow.

●Brainstorming with team to provide process improvements and automation solutions to recurring incidents.

●Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.

●Involved in design and development of modules for an Enterprise Security device.

●Handled System and Regression Testing, created Test Plan and proactively identified issues ahead of release.

●Handled Configuration Management and Bug Tracking tools for team.

●Modified some screens using CICS with IMS DB

●Developed automated some process for Build Management.

Xerox, India - Senior Software Engineer MAY 2006 - AUGUST 2006

Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS – JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, Assembler. IMS DB .

Development Tools/Languages: MS Office, Project Vision, SharePoint, Rally, Java, SOAP web services.

●Ability to collaborate with other developers and other team members.

●Creating documentation and system design

●Coding and testing

●Providing solution to complex problems

●Modified some screens using CICS with IMS DB

●Involving in production support

Sprint, India - Senior Software Engineer AUGUST 2005 - APRIL 2006

Cendant Mobility, India - Senior Developer MAY 2004 - AUGUST 2004

EDUCATION

University Of Madras, India - Bachelors in Electrical Engineering

1997 - 2001

AWARDS

Received the “Adjudication Star” award from CVS Health.

Received Employee Appreciation from CVS Health

CERTIFICATION

CMITS Agile Scrum Training @ GENPACT, June 2020

GREEN BELT CURRICULUM @ GENPACT, June 2020

Machine Learning – Skillsoft May 2022

Big Data Expert – Edureka Jan 2022

CMITS Agile Scrum Training – GENPAJun2020

Green Belt Curriculum – GENPACT Jun 2020

RPA Citizen Developer Foundation, UIPath – Robotic Process Automation Sep 2020

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