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Application Development / Support

Location:
Toronto, ON, Canada
Posted:
March 26, 2024

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Resume:

Thas Ponnampalam

Scarborough, ON 416-***-**** ad4k50@r.postjobfree.com LinkedIn.com/in/thas-ponnampalam

Java Developer

Highly skilled Information Technology Professional with diverse experience in Java application and front-end development, application enhancements, and IT support. Possess knowledge of a wide range of technical tools and Agile/Waterfall methodologies to deliver high quality and user-centric software solutions. Self-driven and dedicated to continuous learning to adapt new strategies for solving complicated problems and contribute to organizational success. Excellent communicator dedicated to reaching client satisfaction with timely technical support and resolutions for various technological needs.

Core Competencies

Java Web Application Development Front-End Development Technical Support Migration Processes Reporting

Software Development Life Cycle (SDLC) Waterfall Methodologies Critical Thinking Problem Solving Client Service

Technical Proficiencies

Programing: Java8/J2EE Python 3.0 Servlet JSP JSF JSTL Struts 2 Spring Spring Boot JDBC Hibernate C/C++ JavaScript PHP HTML CSS XML XHTML XSL SQL Unix Shell Scripting (Bash) PowerShell

Databases: MySQL Oracle DB Teradata MS SQL DB2 PostgreSQL

Applications: Eclipse PHPMyAdmin CVS SVN SOAP RESTful MS Office Pro WordPerfect Dream Weaver PhotoShop MySQL Query Browser SAS VMware MATLAB GWT CI/CD tools (Git/Jenkins App-Dynamics

Operating Systems: Unix (Solaris 10) Linux (Red Hat, Ubuntu, SUSE) Apache (Tomcat) Windows Servers (2008/2012) Windows XP Vista Windows 7 Windows 10

Selected Experience

Java Application Support Consultant CGI Toronto, ON Sep . 2022 – May . 2023

Carried out second and third line support for mission critical business applications.

Minimized service disruption and facilitated service restoration to meet requirements of SLAs.

Owned process management of reported issues and acted as final point of escalation to diagnose root cause and generate appropriate resolutions; collaborated with core team to determine solutions for reoccurring conditions.

Implemented new applications based on end user requirements; conducted configuration, testing, and integration.

Tools: Oracle, PowerShell, Batch Scripting, SQL, Windows Server, Linux, MSSQL, Java8/J2EE

Java Web Developer & Application Support ITTP Compulab Inc. Scarborough, ON May . 2020 – Aug . 2022

Provided web development and technical support on hardware, software, and network for small business clients.

Designed and developed corporate websites for restaurants, private education services, courier services, and driving school with implementation of Search Engine Optimization (SEO) to maximize online marketing efforts and interactive food ordering systems.

Initiated delivery cost estimation functionality using Google Map API.

Executed Windows 10 migration with installation and configuration of user-specific applications.

Managed deployment and configuration of workstations, monitors, printers, and scanners.

Set up network devices for client including routers, modems, and switches; added new workstation and devices to network domain.

Tools: A+, MCP, CCNA, HTML5, CSS3, JavaScript, Dreamweaver, Photoshop, SEO, Google Map API, PHP, Bootstrap, Java8

Application Support / Deployment & Migrations Technician (Contract) MBI IT Services / IBM Toronto, ON Jan.2019 – Mar 2020

Delivered on-site support for client’s end user issues with Windows 10 and associated migrations. Installed and configured user-specific applications. Documented daily activities and prepared end-of-day reports to document progress.

Performed advanced testing on peripheral components to ensure full functional status.

Re-imaged Windows 10 on laptop and desktop based on recommendation by command centre.

Provided Windows 10 remediation services for workstations at client’s location.

Deployed and configured workstations, monitors, printers, pin pad, card readers, and cheque scanners in accordance with client requirements.

Supported technical set-ups for branch locations of large financial institutions; coordinated with teams of various sizes.

Tools: HTML5, CSS3, JavaScript, Dreamweaver, Photoshop, SEO, Google Map API, PHP, Bootstrap

Java Developer (Contract) Loblaw Company Ltd. Brampton, ON Jun . 2017 – Dec . 2017

Collected user requirements to develop relevant logical and physical specifications.

Designed and coded components for desktop applications; drove continuous integration and delivery to support ongoing production.

Applied corrections and enhancements to Java Swing Applications by modifying existing functionality.

Implemented auto functionality to minimize time spent on end user interaction.

Monitored uptime and availability of supported applications; managed deployment of application upgrades in pre-production and production environment.

Compiled complex reports using multiple databases, user-defined objects, charts, and synchronized queries.

Developed user-friendly interface with auto functionality for end user to make appropriate decisions.

Tools: Core Java, Swing, PDF Api, SQL, Oracle DB, Teradata

Configuration Technician Compugen Inc. Markham, ON Jan . 2015 – May . 2017

Managed change requests according to established processes. Composed discrepancy reports and action items.

Utilized SharePoint and JDE to perform change management.

Performed hard drive wipe for financial institution based on defined requirements.

Completed documents in proper fashion to record workstation services and Wipe process.

Ensured full functional condition of workstations; delivered imaging and ghosting of laptop and desktop from network.

Installed new hardware and applications; configured systems based on client requirements.

Tools: SharePoint, JDE, A+, MCP

Additional Experience

Web Developer (Contract) ITTP Compulab Inc. Scarborough, ON

Java Web Application Developer (Contract) Media Vision Inc. Scarborough, ON

Web Application Developer (Contract) Decision One Corporation Markham, ON

Bench Technician IBM Toronto, ON

Technical Support & Software Tester Classic POS Incorporated Toronto, ON

Education

Bachelor of Mathematics in Computer Mathematics Carleton University Ottawa, ON



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