Customer support
Resume:
Megan K. Svec
***** ** *** ** *, Apt ***, Palm Harbor, FL 34684
Email: *******@*****.*** Phone: 727-***-****
SUMMARY OF SKILLS
Exceptional Customer Support associate who is highly adaptable. Seeking an opportunity to utilize and expand and hone in my skill set to establish a career path that challenges me and allows me to help others. Always learning, currently returned to SPC in order to achieve goals to enter the medical workforce.
Skills include:
•Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
•Google (Docs, Sheets, Drive)
•Genesis POS System
•CDK Global System
•GM Global Connect
•I-Car Systems
•NCR Silver Pro POS system
•Frontline Customer Support
•Appointment booking based on call in & cold calling techniques.
•Data Entry and filing
•Marketing & Development
•Media Content
•Exceptional Over-The-Phone
•Efficient Typing Speed
•Individual and Team focused
•Money Handling; Opening & Closing Register
•Certification in Steel Mig Welding
•Medical Terminology
EDUCATION & TRAINING
Continued Studies- Saint Petersburg College
February 2024- Present; Continuing education to pursue a career in Radiology
Associates of Arts - Saint Petersburg College, Early College Program
August 2011 - 2013; Obtained AA
Osceola Fundamental High School
August 2009 - June 2011; Obtained High School Diploma
WORK EXPERIENCE
Caregiver
Papa Pals
July 2023-Present
Flexible schedule employment; Providing excellent communication and care for individuals who utilize the app to help with transportation, shopping, and house cleaning. Building relationships to ensure maximum comfort and support for the pal that is in need.
Body Shop Technician
Suncoast Chrysler Jeep Dodge Ram, Seminole, FL
April 2023-January 2024
Full-time employment; responsible for tear down, blueprinting vehicle damage, preparing supplements, fixing parts via dent pulling, welding, using filler, etc. Responsible for prepping new parts and panels for paint. Responsible for getting vehicles ready for paint in a timely fashion. Responsible for reassembly of vehicles.
Body Shop Technician
Dimmitt Chevrolet, Clearwater FL
June 2022- April 2023
Full-time employment; responsible for tear down, blueprinting vehicle damage, preparing supplements, fixing parts via dent pulling, welding, using filler, etc. Responsible for getting vehicles ready for paint in a timely fashion. Responsible for reassembly of vehicles.
RV Body Technician/Paint Prepper
Clearwater Motorcoach, Clearwater, FL
April 2021- June 2022
Full-time employment; responsible for preparing recreational vehicles for painting and restoration, including vehicle body dismantling, masking, sanding, body work repair or fabricating.
Administrative Assistant
Dimmitt Chervolet, Clearwater, FL
October 2019-April 2021
Full-time employment; Responsible for front line customer support, answering incoming calls, transferring calls, making outbound calls, booking appointments through cold call techniques or customers calling in, live chat support, data entry and filing, cashiering and deposits. Responsible for shutting down the office nightly.
Receptionist/Data Entry Specialist
A.I.B. Cosmetology Campus,Largo, FL
February 2018-October 2018
Part-time employment; Responsible for greeting guests, answering phone calls, transferring calls, booking appointments, being knowledgeable about the services offered, product ordering, data entry, filing, creating new student files, cash handling, closing out register at the end of the night, and nightly inspection of buildings.
Server
Souzou Asian Kitchen, St. Petersburg, FL
April 2016–October 2018
Front-line customer service and sales in a high volume, upscale restaurant; responsible for creating a pleasant dining experience for clientele, providing food and beverage recommendations, accurately ordering and delivering selections, upselling menu items, and prepping assigned section for the next guests; regularly recognized by management for generating new business and client satisfaction.
References given upon request.
Contact this candidate