Megan K. Svec

***** ** *** ** *, Apt ***, Palm Harbor, FL 34684

Email: ad4jxo@r.postjobfree.com Phone: 727-***-****

SUMMARY OF SKILLS

Exceptional Customer Support associate who is highly adaptable. Seeking an opportunity to utilize and expand and hone in my skill set to establish a career path that challenges me and allows me to help others. Always learning, currently returned to SPC in order to achieve goals to enter the medical workforce.

Skills include:

•Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)

•Google (Docs, Sheets, Drive)

•Genesis POS System

•CDK Global System

•GM Global Connect

•I-Car Systems

•NCR Silver Pro POS system

•Frontline Customer Support

•Appointment booking based on call in & cold calling techniques.

•Data Entry and filing

•Marketing & Development

•Media Content

•Exceptional Over-The-Phone

•Efficient Typing Speed

•Individual and Team focused

•Money Handling; Opening & Closing Register

•Certification in Steel Mig Welding

•Medical Terminology

EDUCATION & TRAINING

Continued Studies- Saint Petersburg College

February 2024- Present; Continuing education to pursue a career in Radiology

Associates of Arts - Saint Petersburg College, Early College Program

August 2011 - 2013; Obtained AA

Osceola Fundamental High School

August 2009 - June 2011; Obtained High School Diploma

WORK EXPERIENCE

Caregiver

Papa Pals

July 2023-Present

Flexible schedule employment; Providing excellent communication and care for individuals who utilize the app to help with transportation, shopping, and house cleaning. Building relationships to ensure maximum comfort and support for the pal that is in need.

Body Shop Technician

Suncoast Chrysler Jeep Dodge Ram, Seminole, FL

April 2023-January 2024

Full-time employment; responsible for tear down, blueprinting vehicle damage, preparing supplements, fixing parts via dent pulling, welding, using filler, etc. Responsible for prepping new parts and panels for paint. Responsible for getting vehicles ready for paint in a timely fashion. Responsible for reassembly of vehicles.

Body Shop Technician

Dimmitt Chevrolet, Clearwater FL

June 2022- April 2023

Full-time employment; responsible for tear down, blueprinting vehicle damage, preparing supplements, fixing parts via dent pulling, welding, using filler, etc. Responsible for getting vehicles ready for paint in a timely fashion. Responsible for reassembly of vehicles.

RV Body Technician/Paint Prepper

Clearwater Motorcoach, Clearwater, FL

April 2021- June 2022

Full-time employment; responsible for preparing recreational vehicles for painting and restoration, including vehicle body dismantling, masking, sanding, body work repair or fabricating.

Administrative Assistant

Dimmitt Chervolet, Clearwater, FL

October 2019-April 2021

Full-time employment; Responsible for front line customer support, answering incoming calls, transferring calls, making outbound calls, booking appointments through cold call techniques or customers calling in, live chat support, data entry and filing, cashiering and deposits. Responsible for shutting down the office nightly.

Receptionist/Data Entry Specialist

A.I.B. Cosmetology Campus,Largo, FL

February 2018-October 2018

Part-time employment; Responsible for greeting guests, answering phone calls, transferring calls, booking appointments, being knowledgeable about the services offered, product ordering, data entry, filing, creating new student files, cash handling, closing out register at the end of the night, and nightly inspection of buildings.

Server

Souzou Asian Kitchen, St. Petersburg, FL

April 2016–October 2018

Front-line customer service and sales in a high volume, upscale restaurant; responsible for creating a pleasant dining experience for clientele, providing food and beverage recommendations, accurately ordering and delivering selections, upselling menu items, and prepping assigned section for the next guests; regularly recognized by management for generating new business and client satisfaction.

References given upon request.

Contact this candidate