General Manager Assistant

Kristen Gerlach

**** **** ***** ** *** *** DUBLIN, CA 94568

PHONE: 925-***-**** ****************@*****.***

SUMMARY OF QUALIFICATIONS

Highly motivated and professional Assistant General Manager with 16 years of experience in the restaurant industry, and an extensive background in multi-tasking and staying calm under pressure in busy environments

Extensive knowledge of wine and liquor

EXPERIENCE

Delarosa San Ramon, Ca

Bartender, Bar Manager, Assistant General Manager February 2022-Current

Running a $5.5million annual company location.

Daily opening and closing duties, including but not limited to, scheduling, staffing, invoice reconciliation, daily deposits, continued staff training, liquor ordering and inventory, P&L tracking and reports, sales and labor tracking, cost control

Encouraging the continued learning from the staff on both food and drink knowledge to help continue our growth as a location

Continued tracking of per person sales for entire FOH staff

Haps Steakhouse and Seafood Pleasanton, Ca

Server October 2021-March 2022

Fine dining service while recommending food, wine, and specialty cocktails

Multitasking while being able to prioritize what needed to be done first

Being able to learn daily specials and repeating them to every table with confidence, while answering any questions they may have

Revel Kitchen and Bar Danville, Ca

Server, Bartender October 2017 – September 2019

Working in a fast pace/high clientele restaurant with an emphasis on fresh ingredients

Bartending in a 20 seat mixology bar that focuses on premier cocktails, wines from around the world, and local beers and wine on tap

Training new servers and bartenders to continue our high expectations of food and beverage knowledge

Massimo’s Ristorante Walnut Creek, Ca

Server, Bartender, Closing Assistant December 2015 - July 2017

Fine dining experience as well as banquet service. Work large parties individually or in small groups

Growth in wine knowledge and Italian cuisine knowledge

Finalize the closing of the restaurant on certain nights

Scott’s Seafood Bar and Grill Walnut Creek, Ca

Server, Bartender, Manager’s Assistant May 2010 – December 2015

Working with other staff members to keep guests wanting to come back. Large work areas that allow me to work on my own while still being a strong team member

Top three in front of house contests i.e. selling certain wines, etc. Also, keeping all guests happy and satisfied with their fine dining experience

Weekly liquor/wine ordering and counting inventory at the end of every month

Tahoe Joe’s Famous Steakhouse Pleasant Hill, Ca

Server/Trainer, Manager’s Assistant, Expediter, Community Representative,

Feb 2007-Aug 2007; Dec 2007-May 2010

Hired as a server and after returning from college, was asked to be a lead server/trainer. Shortly after, began checking (manager’s assistant), whose duties included handling all the cash at the end of the night and getting the nightly deposit ready

Had a key role in setting up fundraisers for local non-profits and local schools as well as being in charge of all requests for donations

EDUCATION

Diablo Valley College Pleasant Hill, Ca

Associate Degree

Whittier College Whittier, Ca

Carondelet High School Concord, Ca

High school degree

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