EMPLOYMENT HISTORY

DUG - Drive up and Go

Jewel Osco, Yorkville, IL — Aug 2022 - Present

Efficiently handled customer complaints, ensuring satisfaction and repeat business. Adhered to strict protocols for carding alcohol, maintaining legal compliance. Streamlined order picking process, reducing wait times and improving customer experience. Applied critical thinking to resolve complex customer issues, fostering loyalty. CNA - Certified Nursing Assistant

Bria of Geneva, Geneva, IL — Jan 2020 - Nov 2020

Enhanced patient care by assisting with daily ADLs, improving quality of life at Bria of Geneva. Pioneered compassionate patient engagement, elevating care standards at Bria of Geneva. Boosted patient satisfaction by expertly managing ADLs, showcasing dedication and care. CNA/Caregiver

Willowcrest Nursing Home & Rehab, Sandwich, IL — Dec 2013 - Aug 2014 As a CNA at Willowcrest, I provided ADL support, executed PROM and AROM, enhancing resident care. Boosted patient satisfaction through dedicated ADL support and proactive mobility exercises. Maintained detailed records of patient care, ensuring accurate and timely communication with healthcare team. Dispatcher

Platinum Ambulance, Naperville, IL — Mar 2012 - Jan 2013 Efficiently coordinated emergency response, ensuring on-time ambulance dispatch and accurate billing. Streamlined emergency dispatch, ensuring timely responses and accurate billing. Managed precise dispatch operations, upholding punctuality and billing accuracy. CNA - Certified Nursing Assistant

Tiller's Nursing Home and Rehab, Oswego, IL — Oct 2010 - May 2012 Assisted in ADLs, ensuring high-quality care and maintaining patient dignity at Tiller's Nursing Home. Provided top-notch care as a CNA, enhancing patient comfort and support at Tiller's Nursing Home. Elevated patient satisfaction through dedicated assistance in daily living activities at Tiller's. Ensured precise adherence to patient care plans, improving outcomes at Tiller's Nursing Home. Passionately supported patient well-being and dignity, contributing to a positive environment at Tiller's. Plano, IL, 60545 • 630-***-**** • ad4js8@r.postjobfree.com Amber Foster

Registered Nurse

Registered Nurse with experience as Certified Nursing assistant, with over 10 years of experience, showcasing a robust background in patient care and support. Demonstrated expertise in handling complex customer issues with efficiency, leading to enhanced customer satisfaction and loyalty. Equipped with a diverse skill set including critical thinking, legal compliance in healthcare settings, and a proven track record of streamlining processes for improved operational efficiency. Committed to delivering exceptional care and contributing to the healthcare team's success.

EMPLOYMENT HISTORY

CNA - Certified Nursing Assistant

Norridge Nursing Home and Rehab, Norridge, IL — Mar 2010 - Nov 2010 As a CNA, provided comprehensive ADL support, enhancing residents' quality of life. As a CNA, skillfully provided ADL support, significantly enhancing residents' life quality. EDUCATION

Nursing

Waubonsee Community College, Sugar Grove, IL — 2008 - 2021 Midlands Technical College, Columbia, SC — 2005 - 2007 St. Scholastica, Covington, LA — 2002 - 2005

Slidell High School, Slidell, LA — 2001 - 2002