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Customer Service Warehouse Associate

Location:
Interlachen, FL, 32148
Posted:
March 24, 2024

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Resume:

SIGFREDO IRIZARRY POMALES

*** ****** *****, ***********, ******* 32148

Phone: 386-***-****

Email: ad4jqs@r.postjobfree.com

Objective

Highly skilled associate with experience in skilled trade construction, construction equipment operation, production management, and warehouse operations. Seeking a position with your company.

Abilities

Team player with:

• Military background with the U.S.M.C.

• Over 13 years experience as an industrial insulation and sheet metal mechanic

• Six years of skilled production

• Six years warehouse management

• Certified to operate a forklift and pallet jack

• Hazardous material handling

• Six years of customer service

• Bilingual (Spanish)

Employment History

04/2023 - 01/2024 TK422 Customs/Firearms Depot, Newberry, Florida Custom Safe and Safe Room Builder/Warehouse Associate Employment type: Full Time

• Looked over plans for new construction of safe or safe rooms.

• Prepared and set up materials for new projects per the supervisor and customer recommendations.

• Used various hand tools, drill press, saws and measuring devices to complete different aspects of the work needed.

• Large metal projects included cutting, fitting and welding.

• Assisted in packaging, and shipping the various safes, chests and other containers that were requested.

• Helped to order and manage inventory as needed.

• When required, filled in at the firearm/accessories warehouse in picking and packaging for customer shipping.

04/2021 - 04/2023 FKBrno U.S. Gainesville, Florida Quality Control Officer/Technical Advisor

Employment type: Full Time

• Performed Quality control on all incoming merchandise.

• Directly involved in multiple aspects of inventory.

• Communicated directly with management on new procedures and possible needs for shipping and receiving,

• Conducted direct contact with vendors to facilitate adjustments for cost reductions.

• Involved in customer service, including technical advice both on the phone and through emails.

• Involved in developing the warehouse floor plan for a more ergonomic ease between picking, packing and shipping orders.

• Handled sensitive data in compliance with federal agencies.

• Handled sales requests, credit card charges and collections.

• Directly responsible for the security and storage of federally regulated merchandise. 03/2018 - 01/2021 Big Daddy Unlimited, Gainesville, Florida Warehouse Supervisor

Employment type: Full Time

• Acquired supplies or equipment.

• Directed material handling or moving activities.

• Evaluated performance of trainees or employees.

• Responsible for employee adherence to regulations, policies or procedures for the industry.

• Inspected facilities to ensure compliance with safety, quality or service standards.

• Inspected material-moving equipment for preventative maintenance.

• Frequently met with coworkers to communicate work orders or plans.

• Monitored loading processes to ensure they were performed properly.

• Monitored work environment to ensure safety or adherence to specifications.

• Notified upper management of emergencies, problems or hazards.

• Directly responsible for the security and storage of federally regulated merchandise. 04/2014 - 03/2018 Phalanx Defense Systems LLC, Gainesville, Florida Holster Manufacturing Department Supervisor, First-Line Supervisors of Production and Operating Workers

Employment type: Full Time

• Adjusted equipment to ensure optimal performance.

• Adviseed others on ways to improve processes or products.

• Calculated specific material, equipment or labor requirements for production.

• Conferred with others to resolve production problems or equipment malfunctions.

• Determined metal or plastic production methods.

• Directed operational or production activities.

• Enforced rules or regulations.

• Evaluated employee performance.

• Exchanged industry information with colleagues.

• Inspected production equipment.

• Began working in research and development of new holsters.

• Maintained building security measures.

05/2009 - 04/2014 SiVance, Gainesville, Florida

Bottling Room Packaging, and Filling Machine Operator and Tender Employment Type: Full Time

• Cleaned and maintained production equipment.

• Safely handled hazardous materials for production.

• Cleared equipment issues.

• Inspected finished products for accurate counts and proper labeling.

• Loaded materials or products in preparation for production.

• Maintained inventories of production materials and equipment.

• Conducted frequent machine monitoring to reduce product failure.

• Notified the proper sections of equipment repair or maintenance needs.

• Packaged product for storage or shipping.

• Familiar with clean room procedures.

• Helped establish a new company safety program and eventually became the committee chairperson.

• Certified first responder and serving on the medical response team.

• Forklift operator certified.

06/2006 - 09/2008 Fluor, Contracted to SiVance Gainesville, Florida Commercial/Industrial Insulation Mechanic

Employment type: Full Time

• Performed estimates for insulation tasks.

• Suggested material types for best results of insulation of chemical pipes and vessels.

• Insured to stay OSHA compliant relating to work practices.

• Worked with other departments to expedite deadlines of new projects.

• Maintained accurate inventory of materials needed for insulation tasks.

• Calibrated micro motion sensors during shutdowns.

• Forklift and high reach certified operator.

• First aid training.

04/1998 - 06/2006 PPM, Contracted at Seminole Electric Power Plant, Palatka, Florida Commercial/Industrial Multi-Craft Insulation Mechanic Employment type: Full Time

• Responsible for the maintenance of all insulation related repairs for the power block, and adjacent structures.

• Estimated take-offs for insulation repair jobs.

• Experienced with sheet metal work.

• Welding experience.

During shutdowns, worked on air heater repairs for the power block.

• Certified operator for multiple types of forklifts and high reach machinery. 11/1996 - 04/1998 Commercial Insulation Company, Jacksonville, Florida Commercial Insulation Mechanic Helper

Employment type: Full Time

• Assisted mechanics in insulating pipes and vessels of various types.

• Maintained a clean and safe workspace.

09/1992 - 09/1996 United States Marine Corps., Kaneohe Marine Corp Airbase Hawaii Corporal of Marines/Field Radio Operator

Employment type: Full Time

• Directly in charge of the morale and welfare of troops.

• Section head for the VHF radio section.

• Responsible for over 3 million dollars of military equipment, inventory and maintenance.

• Secret security clearance.

• Learned high level of leadership, responsibility, and security.

• First aid training.

Education History

06/1992 General High School Curriculum

High School Diploma

Interlachen High School, Interlachen, Florida

Certifications

01/2014 Forklift Operator

SiVance

09/2008 NCCER

NCCER-University of Florida

Honors

Placed on the Safety Commitee at SiVance-Implementing safety procedures, completing job hazard analysis, area safety checks, and incident investigations.



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