Customer Service Warehouse Associate
Resume:
SIGFREDO IRIZARRY POMALES
*** ****** *****, ***********, ******* 32148
Phone: 386-***-****
Email: *******************@*****.***
Objective
Highly skilled associate with experience in skilled trade construction, construction equipment operation, production management, and warehouse operations. Seeking a position with your company.
Abilities
Team player with:
• Military background with the U.S.M.C.
• Over 13 years experience as an industrial insulation and sheet metal mechanic
• Six years of skilled production
• Six years warehouse management
• Certified to operate a forklift and pallet jack
• Hazardous material handling
• Six years of customer service
• Bilingual (Spanish)
Employment History
04/2023 - 01/2024 TK422 Customs/Firearms Depot, Newberry, Florida Custom Safe and Safe Room Builder/Warehouse Associate Employment type: Full Time
• Looked over plans for new construction of safe or safe rooms.
• Prepared and set up materials for new projects per the supervisor and customer recommendations.
• Used various hand tools, drill press, saws and measuring devices to complete different aspects of the work needed.
• Large metal projects included cutting, fitting and welding.
• Assisted in packaging, and shipping the various safes, chests and other containers that were requested.
• Helped to order and manage inventory as needed.
• When required, filled in at the firearm/accessories warehouse in picking and packaging for customer shipping.
04/2021 - 04/2023 FKBrno U.S. Gainesville, Florida Quality Control Officer/Technical Advisor
Employment type: Full Time
• Performed Quality control on all incoming merchandise.
• Directly involved in multiple aspects of inventory.
• Communicated directly with management on new procedures and possible needs for shipping and receiving,
• Conducted direct contact with vendors to facilitate adjustments for cost reductions.
• Involved in customer service, including technical advice both on the phone and through emails.
• Involved in developing the warehouse floor plan for a more ergonomic ease between picking, packing and shipping orders.
• Handled sensitive data in compliance with federal agencies.
• Handled sales requests, credit card charges and collections.
• Directly responsible for the security and storage of federally regulated merchandise. 03/2018 - 01/2021 Big Daddy Unlimited, Gainesville, Florida Warehouse Supervisor
Employment type: Full Time
• Acquired supplies or equipment.
• Directed material handling or moving activities.
• Evaluated performance of trainees or employees.
• Responsible for employee adherence to regulations, policies or procedures for the industry.
• Inspected facilities to ensure compliance with safety, quality or service standards.
• Inspected material-moving equipment for preventative maintenance.
• Frequently met with coworkers to communicate work orders or plans.
• Monitored loading processes to ensure they were performed properly.
• Monitored work environment to ensure safety or adherence to specifications.
• Notified upper management of emergencies, problems or hazards.
• Directly responsible for the security and storage of federally regulated merchandise. 04/2014 - 03/2018 Phalanx Defense Systems LLC, Gainesville, Florida Holster Manufacturing Department Supervisor, First-Line Supervisors of Production and Operating Workers
Employment type: Full Time
• Adjusted equipment to ensure optimal performance.
• Adviseed others on ways to improve processes or products.
• Calculated specific material, equipment or labor requirements for production.
• Conferred with others to resolve production problems or equipment malfunctions.
• Determined metal or plastic production methods.
• Directed operational or production activities.
• Enforced rules or regulations.
• Evaluated employee performance.
• Exchanged industry information with colleagues.
• Inspected production equipment.
• Began working in research and development of new holsters.
• Maintained building security measures.
05/2009 - 04/2014 SiVance, Gainesville, Florida
Bottling Room Packaging, and Filling Machine Operator and Tender Employment Type: Full Time
• Cleaned and maintained production equipment.
• Safely handled hazardous materials for production.
• Cleared equipment issues.
• Inspected finished products for accurate counts and proper labeling.
• Loaded materials or products in preparation for production.
• Maintained inventories of production materials and equipment.
• Conducted frequent machine monitoring to reduce product failure.
• Notified the proper sections of equipment repair or maintenance needs.
• Packaged product for storage or shipping.
• Familiar with clean room procedures.
• Helped establish a new company safety program and eventually became the committee chairperson.
• Certified first responder and serving on the medical response team.
• Forklift operator certified.
06/2006 - 09/2008 Fluor, Contracted to SiVance Gainesville, Florida Commercial/Industrial Insulation Mechanic
Employment type: Full Time
• Performed estimates for insulation tasks.
• Suggested material types for best results of insulation of chemical pipes and vessels.
• Insured to stay OSHA compliant relating to work practices.
• Worked with other departments to expedite deadlines of new projects.
• Maintained accurate inventory of materials needed for insulation tasks.
• Calibrated micro motion sensors during shutdowns.
• Forklift and high reach certified operator.
• First aid training.
04/1998 - 06/2006 PPM, Contracted at Seminole Electric Power Plant, Palatka, Florida Commercial/Industrial Multi-Craft Insulation Mechanic Employment type: Full Time
• Responsible for the maintenance of all insulation related repairs for the power block, and adjacent structures.
• Estimated take-offs for insulation repair jobs.
• Experienced with sheet metal work.
• Welding experience.
During shutdowns, worked on air heater repairs for the power block.
• Certified operator for multiple types of forklifts and high reach machinery. 11/1996 - 04/1998 Commercial Insulation Company, Jacksonville, Florida Commercial Insulation Mechanic Helper
Employment type: Full Time
• Assisted mechanics in insulating pipes and vessels of various types.
• Maintained a clean and safe workspace.
09/1992 - 09/1996 United States Marine Corps., Kaneohe Marine Corp Airbase Hawaii Corporal of Marines/Field Radio Operator
Employment type: Full Time
• Directly in charge of the morale and welfare of troops.
• Section head for the VHF radio section.
• Responsible for over 3 million dollars of military equipment, inventory and maintenance.
• Secret security clearance.
• Learned high level of leadership, responsibility, and security.
• First aid training.
Education History
06/1992 General High School Curriculum
High School Diploma
Interlachen High School, Interlachen, Florida
Certifications
01/2014 Forklift Operator
SiVance
09/2008 NCCER
NCCER-University of Florida
Honors
Placed on the Safety Commitee at SiVance-Implementing safety procedures, completing job hazard analysis, area safety checks, and incident investigations.
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