Summary

My objective is to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Experience

CSR - Customer Service Representative Afni Customer Services Mobile, AL Consistently deliver a positive and world class customer experience via phone, web chat or email Provide detailed summaries of customer calls in our CRM Database Collaborate with leadership to improve our Customer Experience Assist customers with billing, account errors/problems, payments, etc. Provide sales services regarding purchasing company products, adding device lines, making accounts, etc CSR - Customer Service Representative Afni Customer Services Mobile, AL Consistently deliver a positive and world class customer experience via phone, web chat or email Provide detailed summaries of customer calls in our CRM Database Collaborate with leadership to improve our Customer Experience Assist customers with billing, account errors/problems, payments, etc. Provide sales services regarding purchasing company products, adding device lines, making accounts, etc Claims Adjuster/Claims Representative Administrative Strategies Mobile, AL Review insurance purchases with Carnival Cruise Lines Accept or deny claims made due to canceled cruise trips for death in the family, sickness, etc. CSR - Customer Service Representative Results Company Mobile, AL Providing clear, concise, and thoughtful instructions Answering customer questions and providing helpful solutions Promoting products and services for our clients

Resolving customer complaints with fast, friendly, and courteous service Peters Comfort Livin’ LLC. Mobile, AL

Assist patients with bathing, eating, etc.

Transported patients to different appointments such as doctor visits, therapy, and also different fun activities. Skills

CNA, Home health, Customer service, Certified nursing assistant, Powerpoint, Microsoft word, Microsoft excel, Communication skills, Computer literacy, English, Documentation review, Physical Examinations, Guest Services, interpersonal, Office Administration

Education

Alyse Coleman

470-***-**** ad4jmb@r.postjobfree.com 1900 Shelton Beach Rd. Ext. Apt. 809, Mobile, AL N/A John L. LeFlore High School 05/2019 Mobile, AL GPA 3.4

High School Diploma

Languages

English