Samantha Lloyd

Spanish Fork, UT *****

ad4jj7@r.postjobfree.com

+1-801-***-****

I have 3-4 years in customer service,

* ***** ** ******/****

* **** ** ******** *******

* ***** ** ************

I also have 2 years remote experience as well

Authorized to work in the US for any employer

Work Experience

Chat Agent

Cloudworkers

December 2023 to Present

chat moderator, live chat, taking accurate notes,

Live Chat Agent

Texting Factory

December 2023 to Present

live chat, chat moderator, chat agent, take accurate notes, dialog following, Delivery Driver

Domino's - Lehi, UT

August 2023 to Present

Delivery expert, package orders, deliver to correct address, use a handheld device (smartphone) to navigate, accept, and confirm orders. Help with inside duties while not on a delivery such as cleaning, stocking, food prep, dishes, customer service, money handling, place orders. Customer Service Representative

Gabb Wireless - Lehi, UT

October 2022 to October 2023

tech support, phone calls, emails, chats, billing specialist, canceling customers accounts, balance adjustments, refunds, retention. Supervisor, team lead, account management Housekeeper

Courtyard by Marriott - Lehi, UT

July 2022 to October 2022

Cleaned rooms, stocking, completing list of rooms and helping others finish theirs, making sure all areas were kept nice,

Housekeeper

Hilton Garden Inn Hotel - Lehi, UT

June 2022 to August 2022

Cleaned rooms, finished all rooms on list, cleaned common areas, helped others clean their rooms, stocking, prepared cart after every shift for the next day. Sales Associate

Squeeze Media - Orem, UT

May 2022 to June 2022

Warm transfers, sales

Delivery Driver

Domino's - Saratoga Springs, UT

May 2022 to June 2022

Delivered pizzas to correct addresses, delivered multiple different deliveries in the same run to different addresses, loaded my car with pizzas

Customer Service Representative

Swan Services - Lehi, UT

May 2021 to May 2022

video observation tech, observe covid tests for travel, confirm vaccinations, a lot of computer experience, Customer service representative, customer support, team lead, supervisor, quality assurance specialist Cashier

Maverik - Lehi, UT

September 2020 to December 2020

Cashier, cleaning, customer service, stocking, cooking, food prep, Housekeeper

Staybridge Suites - West Valley City, UT

November 2019 to December 2019

cleaning, stocking and inspecting rooms

restocking my cart

taking personal inventory of my work stations

Education

None

American Fork High School

Skills

• Cleaning Experience

• Communication Skills

• Customer Service

• Housekeeping

• Stocking

• Laundry

• Residential Cleaning

• Home Care

• Commercial Cleaning

• Caregiving

• Custodial Experience

• Retail Sales

• Time Management

• Childcare

• Cashiering

• Computer skills

• Hotel experience

• Customer support

• Typing

• Cash Handling

• Data Entry

• Salesforce

• Google Suite

• Microsoft Office

• HIPAA

• Windows

• Outbound sales

• Zendesk

• Delivery Driver Experience

• Cold Calling

• Billing speacialist (1 year)

• Account Management

• CRM Software

• Customer retention (1 year)

• Technical Support

• Customer Relationship Management

• Account management (1 year)

• Live chat (2 years)

• Customer service (3 years)

• Quality assurance (2 years)

• Typing

• Technical support

• Windows

• Help desk

• Zendesk

• Sales

• Outbound sales

• Software troubleshooting

• Cold calling

• HIPAA

• Mac OS

• Cash handling

• CRM software

• Supervising experience

• Cash register

• Salesforce

• Retail sales

• iOS

• Quality control

• Data analysis skills

• Hotel experience

• Driving

• Leadership

• Customer relationship management

• Relationship management

• Computer skills

• Communication skills

• Writing skills

• Mobile devices

• Time management

Languages

• English - Fluent

Certifications and Licenses

Driver's License

April 2022 to January 2032

Contact this candidate