Customer Service Delivery Driver
Resume:
Samantha Lloyd
Spanish Fork, UT *****
*****.*****.**@*****.***
I have 3-4 years in customer service,
I also have 2 years remote experience as well
Authorized to work in the US for any employer
Work Experience
Chat Agent
Cloudworkers
December 2023 to Present
chat moderator, live chat, taking accurate notes,
Live Chat Agent
Texting Factory
December 2023 to Present
live chat, chat moderator, chat agent, take accurate notes, dialog following, Delivery Driver
Domino's - Lehi, UT
August 2023 to Present
Delivery expert, package orders, deliver to correct address, use a handheld device (smartphone) to navigate, accept, and confirm orders. Help with inside duties while not on a delivery such as cleaning, stocking, food prep, dishes, customer service, money handling, place orders. Customer Service Representative
Gabb Wireless - Lehi, UT
October 2022 to October 2023
tech support, phone calls, emails, chats, billing specialist, canceling customers accounts, balance adjustments, refunds, retention. Supervisor, team lead, account management Housekeeper
Courtyard by Marriott - Lehi, UT
July 2022 to October 2022
Cleaned rooms, stocking, completing list of rooms and helping others finish theirs, making sure all areas were kept nice,
Housekeeper
Hilton Garden Inn Hotel - Lehi, UT
June 2022 to August 2022
Cleaned rooms, finished all rooms on list, cleaned common areas, helped others clean their rooms, stocking, prepared cart after every shift for the next day. Sales Associate
Squeeze Media - Orem, UT
May 2022 to June 2022
Warm transfers, sales
Delivery Driver
Domino's - Saratoga Springs, UT
May 2022 to June 2022
Delivered pizzas to correct addresses, delivered multiple different deliveries in the same run to different addresses, loaded my car with pizzas
Customer Service Representative
Swan Services - Lehi, UT
May 2021 to May 2022
video observation tech, observe covid tests for travel, confirm vaccinations, a lot of computer experience, Customer service representative, customer support, team lead, supervisor, quality assurance specialist Cashier
Maverik - Lehi, UT
September 2020 to December 2020
Cashier, cleaning, customer service, stocking, cooking, food prep, Housekeeper
Staybridge Suites - West Valley City, UT
November 2019 to December 2019
cleaning, stocking and inspecting rooms
restocking my cart
taking personal inventory of my work stations
Education
None
American Fork High School
Skills
• Cleaning Experience
• Communication Skills
• Customer Service
• Housekeeping
• Stocking
• Laundry
• Residential Cleaning
• Home Care
• Commercial Cleaning
• Caregiving
• Custodial Experience
• Retail Sales
• Time Management
• Childcare
• Cashiering
• Computer skills
• Hotel experience
• Customer support
• Typing
• Cash Handling
• Data Entry
• Salesforce
• Google Suite
• Microsoft Office
• HIPAA
• Windows
• Outbound sales
• Zendesk
• Delivery Driver Experience
• Cold Calling
• Billing speacialist (1 year)
• Account Management
• CRM Software
• Customer retention (1 year)
• Technical Support
• Customer Relationship Management
• Account management (1 year)
• Live chat (2 years)
• Customer service (3 years)
• Quality assurance (2 years)
• Typing
• Technical support
• Windows
• Help desk
• Zendesk
• Sales
• Outbound sales
• Software troubleshooting
• Cold calling
• HIPAA
• Mac OS
• Cash handling
• CRM software
• Supervising experience
• Cash register
• Salesforce
• Retail sales
• iOS
• Quality control
• Data analysis skills
• Hotel experience
• Driving
• Leadership
• Customer relationship management
• Relationship management
• Computer skills
• Communication skills
• Writing skills
• Mobile devices
• Time management
Languages
• English - Fluent
Certifications and Licenses
Driver's License
April 2022 to January 2032
Contact this candidate