Tanya Laing

** * ******** ******, *** *

Freeport, NY 11520

516-***-****

Skills:

Medical Terminology, ICD 10/CPT, HCPCS CodIng with Modifier, Knowledge of Clearinghouse Procedures,Decipher EOBs, Health Insurance Billing, CMS 1500 Claim Form Completion, Knowledge of Medicare, Medicaid, Tricare, and CHAMPVA, Harris Care Tracker PM & EMR, Confidentiality/HIPPA, Healthcare Business Practice, MS Word, Keyboarding, Internet Research, Excellent Customer Service, Adaptable team player, Excellent phone etiquette, Medical Ethics Compliance, and Phebotomy

Experience

May 2022-August 2023

Mount Sinai South Nassau, Oceanside- Dietary Aide

• Prepared desserts

• Tray pass to patients

• Delivered late trays to patients

• Worked in the cafeteria serving employees

• Worked on tray line preparing patient's meals

August 2019 - March 2020

Long Island Council of Churches, Freeport - Data Entry Clerk

• Maintain a safe environment for clients

• Registered every Client that comes in

• Communicate with clients about what services is available to them

• Keep records on individual clients and their needs

• Observe and monitor children’s play area

• Assist clients with their shopping

September 2008 - June 2014

Private DayCare, Freeport - Customer Service Associate

• Greeted customers entering establishment

• Assisted customers by providing information and resolving their complaints

• Received payment by cash, check, credit card, vouchers and automatic debits

• Answered phones when customers call with questions

January 2007 - June 2007

Centricomm, Levittown - Customer Service Representative

• Assisted in customer relations by troubleshooting and resolving issues for incoming calls

• Heavy telephone contacts using cold call techniques to advertise and sell publications

• Top representative in sales and later trained and monitored new staff

Education

October 2020 - February 2020

Hunter Business School, Levittown - Medical Billing and Coding Specialist

January 2019 - May 2019

Access Career, Hempstead - Certified Phlebotomy Technician

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