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Customer Service Representative

Location:
Deltona, FL
Salary:
$20
Posted:
March 24, 2024

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Resume:

Christian Brown

Deltona, FL *****

386-***-****

ad4jh7@r.postjobfree.com

Certifications: Florida 215 Life/Health License. Entrepreneur Learning Institute Certified Training Facilitator. Certified Florida Notary. Certified Volusia County Master Gardener. Lead Skills: 15 Years of Customer Service Mastery, Negotiation Expertise, and Inspiring Leadership! 7 years of case management experience. I have honed my skills in consultative sales, negotiation, and monetary collections in the banking industry. But that's not all—I also bring 5 years of community organizing in the nonprofit sector and 4 years of entrepreneurial managerial expertise. I'm a captivating public speaker, and a skilled financial literacy educator and coach. Let me unleash my superpowers to elevate your business to new heights. Professional Experience

Catalyst Global Youth Initiatives Career Development Coordinator Deltona, FL 12/2022 -Present

● Facilitated professional development training and job coaching sessions

● Performed program intake duties

● Conducted interviews of job interns

● Secured new intern site locations

● Arranged guest speaker scheduling

Contracted Benefits Advisor Alorica Inc, Deltona, FL 7/2021 - 2/2022

● Consultative sales

● Conducted health needs assessments

● Maintained client and doctor relationships

● Internal customer service

Licensed Financial Educator and Coach Wealth Wave Inc. Deltona, FL 11/2020 - Present

● Facilitate financial literacy classes in person and on zoom

● Provide world class financial coaching

● Create comprehensive financial plans

● Consultative sales of financial products

Case Management Volusia Interfaiths Inc. Daytona Beach, FL 4/2017 - 4/2019

● Provided disaster relief services to the public at large

● Client intake/screening to identify urgency of need

● Conducted damage assessments of homes

● Created comprehensive disaster recovery/ financial recovery plans for clients

● Monitored client progress towards long term recovery goals

● Presented client classes to unmet needs committee for funding Office Manager Rising Against All Odds Inc. Deland, FL 3/2014 - 3/2017

● Facilitated community educational programs

● Trained new hires and volunteers

● Employee and volunteer recruitment

● Coordinated all community outreach programs and events

● Hiv testing and counseling

● Case management

Education

Harry VanArsdale High School

Major: Electrical installation residential/commercial

Volunteer Activities

Lions Club Club Secretary Deland, FL 3/2023 - Present Board Volunteer African American Museum of Arts Deland, FL 1/2023 - Present Citizens Advisory Commission West Volusia Hospital Authority Deland, FL 1/2022 - Present Certified Volusia County Master Gardener Deland, FL 4/2019 - Present



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