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Front Desk Customer Service

Location:
Surrey, BC, Canada
Posted:
March 24, 2024

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Resume:

tushar talwar

**,**** ******,***** ****,New Burnswich E2L 1G5

604-***-**** . ad4jcy@r.postjobfree.com

To work in a professional environment that provides a platform to improve and sharpen my skills in the field. I am hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness. I believe my biggest strength is flexible and responsive in a competitive environment. I strive to always give the best possible output in order to reach the pinnacles of success, through my disciplined, hardworking, sincere and responsible attitude.

EXPERIENCE:-

Planet Fitness

Member Services Representative (Front-Desk Executive)

(December 2022- Till Date)

• Manages the front desk at gym and provides customer service.

• Enrolling new members and signing them up.

• A Passion for helping people.

• Assisting current members with their queries and gym classes..

• Handling questions about cancellation of membership.

• Answering emails regarding the membership or changes in the account.

• Checking and receiving orders.

• Upgrading the membership and telephone enquiries.

• Checking and sanitizing few gym areas.

• Returned equipment to proper locations and re-racked weights, equipment and accessories.

• Keeping record of lost and found things.

• Performs other related duties as assigned.

• Support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together.

• Ability to receive and implement ongoing feedback.

Robin Hood Liquor Store

Retail Store Cashier

(May 2023 – Till Date)

Customer service by assisting customers in selecting and purchasing alcoholic beverages.

Being professional while handling returns and exchanges, processing refunds, and responding to client issues or complaints.

Assisting customers and recommending them beverages based on their preference.

Maintaining records and inventory of drinks and

Verify the age of customers to ensure they are of legal drinking age. Checking ID’s. Refuse to sell to anyone who is underage or drunk.

• Stay informed about the different varieties of booze, wine, and beer that are provided in the other stores.

• Follow store policies regarding security measures, keep an eye out for any suspicious activity, and avoid theft.

• Operate and maintain a variety of machinery as well as barcode scanners, inventory management software, and other related hardware.

DAMCO- New Westminster

Warehouse Associate

(January 2022- December 2022)

• Loading and Unloading containers

• Packing Pallets.

• Wrapping and pacing pallets according to the orders.

• Cgecking orders and the location of containers.

• Handling paperwork.

• Placing items into packages and confirming packing labels.

KBS- Surrey

Cleaning and Sanatizing Department

(August 2021 – January 2022)

• Vaccum and sweep carpets and floors.

• Sanatize all surfaces and handles.

• Took out trash from the given areas.

• Used proper signage on swept and wet floors to prevent members from falling and getting injuries.

• Cleaning leaks happening in building.

Education

• Diploma in Computer Information System (Kwantlen Polytechnic University – Surrey, BC)

• Indian Certificate of Secondary Education(from St Stephen’s School.)

• Certificate of Secondary Education in Indian Central Board of Secondary Education.

Others:-

• Course in Computer Hardware from Jetking, Chandigarh.

• Course in Network Technology from TCL (ICS Group)

• Certificate Course in Information & Cyber Security from TCL (ICS Group)

• Months Basic Course in C/C++ from Bright Academy.

Skills:-

Positive Attitude

• Able and willing to accept a high level of responsibility.

• Good communication skills

• Willing to learn and result-oriented

• Sincere and Loyal

• Dedication Towards work

• Multitasking



Contact this candidate