PETER WILCOX

**** ******** ****, ********, **** 50131

e-mail: ad4jbr@r.postjobfree.com

mobile: 515-***-****

PROFILE

A versatile project manager with diverse experience from customer service, operations and quality management. A successful team builder and leader with excellent communication skills. Quick to learn, adaptable & dependable with the ability to analyze problems and deliver robust solutions.

CAREER SUMMARY

IES Communications. Altoona IA

Senior Data Center Technician II

Nov 2021 - current

Led & directed teams as needed to perform duties as required. De-commissioning, installation, maintenance and testing of hardware and cabling in META data centers.

Recticel Insulation UK

Technical Development Manager (buildings insulation)

2012- 2021

Management of the Technical Services team – direct customer support

Development of products and systems concerning energy efficiency of buildings

Product & installation complaints investigation

Product testing & certification.

Writing technical literature

Training architects, contractors & clients

Saint Gobain Isover UK

Technical Manager (construction products)

2009-2012

Product development

Providing technical advice to internal and external customers

Writing of installation guides for buildings insulation

Training of contractors – building science, airtightness, internal wall insulation thermal upgrades & retro-fit of cavity walls (blown loose mineral wool fibre).

Saint Gobain Isover UK

Quality Development Manager (construction products) 2004 - 2009

Product Development Manager with responsibility and management of internal quality system and customer complaints. Focal point between sales & marketing team and production team.

Development of existing products to optimise product performance, £750k saving in 2007 - project to reduce product density (raw materials saving).

Introduction of new products (UK made or imported from European sister plants, includes overseas travel)

Management of process improvement projects

Conformance with European Standards (CE Marking) and UK certification

Maintenance and development of ISO9001:2000 Quality Management System

EDUCATION, QUALIFICATIONS AND TRAINING

Product Management – Vlerick Business School (Gent, Belgium) 2015

BA (Business Studies) Staffordshire University, England 2001-2003

C.I.M. Marketing Certificate 1997 (Staffordshire University, England)

BSI ISO9001:2000 Quality Management System - implementation & internal auditor

Project Management

Intermediate levels of computer literacy: Microsoft Project, Excel, Word, Powerpoint

Working within lean continuous improvement environments.

IOSH Certification (Health & Safety) OSHA equivalent

Experience of delivering 5S based safety projects

Safety auditing skills

First Aider at Work

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