Customer Relations Assistant Manager
Resume:
Raymond Peterson Jr
Belvidere Illinois 61008
PROFESSIONAL SUMMARY
Areas of experience:
Fleet management, fast-paced environment Team building with professional services
Consistently achieve goals and deadlines Personnel supervision and training
Contribute significantly to cost savings Developing long-term customer relations
Follow-through and problem solving Organized time management
EXPERIENCE
DRIVER, THMM Enterprises Inc, Park Ridge, Illinois, August 2021-present.
Deliver packages for Fedex.
LINE-WORKER, Chrysler Group LLC, Belvidere, Illinois, July 2012-July 2021
Assembled the starting parts on the vehicle. Plus learned all the first seven area jobs.
ASSISTANT MANAGER, Fazoli's, Janesville, Wisconsin, March 2011- June 2012
Working manager, supervise and train staff, daily paperwork, cash control, customer relations, and service and product quality.
ASSISTANT MANGER, Culver's, Belvidere, Illinois, 2002-2010
Working manager, daily paperwork, scheduling, inventories, cash control, supervise and train staff, customer relations and service and product quality.
FLEET MANAGER, TCI/AT&T, Mt. Prospect, Illinois, 1998-2001
In charge of serving 325 vehicles, with the responsibility for scheduling and overseeing preventive maintenance, attaining proper licensing and village registrations. Responsible for managing multiple tasks, achieving goals and deadlines, and maintaining solid working relationships with the team members.
ACHIEVEMENTS:
Recognized for minimizing vehicle downtime resulting in maximizing vehicle operability. Scheduled total repairs at $29,000 for Mt. Prospect location significantly under budget of $31,000. Assigned 2 more locations, Schaumburg and Rolling Meadows, with the reducing cost and improving preventive maintenance operations according to the same model as Mt Prospect. Promoted from warehouse and forklift operator due to recognition for leadership capabilities.
EDUCATION
Western Illinois University, Emphasis in Business, Two years
Graduated from Hoffman Estates High School.
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