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Case Management Administrative Support

Location:
Tampa, FL
Posted:
March 23, 2024

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Resume:

ASHLEY CURRIE

Apollo Beach, FL ***** 615-***-**** ad4izm@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and detail-oriented Certified Paralegal with a passion for upholding justice and supporting legal proceedings. Possessing a solid foundation in legal research, document preparation, and case management, acquired through rigorous academic training. Proficient in conducting thorough investigations, drafting legal documents, and assisting attorneys with case preparation. Skilled in maintaining organized legal files, managing deadlines, and communicating effectively with clients and stakeholders. Committed to contributing positively to legal teams, leveraging strong analytical skills and a keen eye for detail to ensure accuracy and efficiency in all tasks. Eager to embark on a career path in the legal field, where I can continue to expand my knowledge and make meaningful contributions to the pursuit of justice.

AREAS OF EXPERTISE

●Legal Research

●Document Preparation

●Case Management

●Court Filings

●Legal Writing

●Client Communication

●Legal Documentation

●Contract Review

●Legal Analysis

●Administrative Support

●Legal Ethics

●Time Management

●Attention to Detail

●Multitasking

●Team Collaboration

WORK EXPERIENCE

Home Caretaker Jun 2015 - Current

Homemaker Apollo Beach, FL

●Spearheaded house cleaning, meal preparation, and laundry tasks for a household, ensuring a clean and organized living environment.

●Implemented engaging program activities that balanced instruction, play, and rest, contributing to the children's holistic development.

●Provided guidance and support to children in educational, social, and behavioral contexts, fostering a positive and nurturing environment.

●Utilized positive discipline strategies to manage group dynamics effectively, resulting in improved behavior and cooperation among children.

●Enhanced children's learning experiences through structured activities and personalized attention, promoting their overall growth and well-being.

●Modeled appropriate responses to various situations and reinforced positive decision-making, resulting in noticeable improvements in children's behavior and interactions.

●Utilized effective communication and relationship-building skills to create a nurturing environment conducive to children's emotional well-being and social development.

BDC Manager Jun 2019 - Jun 2020

Infiniti of Cool Springs Cool Springs, TN

●Enhanced sales performance through effective lead management strategies, resulting in a significant increase in revenue.

●Spearheaded day-to-day operations, leading to an improvement in employee productivity and a reduction in operational issues.

●Cultivated a strong client base by delivering exceptional service, leading to an increase in client retention and growth in new client acquisitions.

●Maintained exceptional customer satisfaction scores above 90% by implementing service-oriented training programs for employees.

●Established and managed efficient data input and recordkeeping systems, resulting in an increase in data accuracy and accessibility.

●Successfully troubleshooted and resolved data-related issues, leading to an improvement in data collection and analysis processes.

●Provided timely and accurate responses to customer inquiries, resulting in a 95% customer satisfaction rate.

●Demonstrated exceptional professionalism in handling high-pressure situations and effectively multitasking to meet customer needs.

BDC Specialist Jan 2014 - Jun 2015

Infiniti of Cool Springs Cool Springs, TN

●Established and maintained relationships with customers to drive repeat business and enhance customer loyalty.

●Effectively communicated product features, benefits, and options to potential customers, resulting in increased sales opportunities.

●Monitored customer interactions and lead generation activities to optimize the sales process.

●Managed sales appointments and rescheduled with no-show customers to maximize sales opportunities.

●Maintained accurate records of customer inquiries in CRM system, resulting in an increase in response efficiency.

●Conducted proactive follow-up calls to assess customer satisfaction levels and identify opportunities for improvement.

●Demonstrated strong interpersonal skills by handling stressful situations professionally and efficiently multitasking in a fast-paced environment.

EDUCATION

Certification - Paralegal

University of South Florida, Tampa, FL Feb 2024

Bachelor of Science (B.S.) - Research Psychology May 2011

East Central University, Ada, OK

Associate in Science (A.S.) - Criminal Psychology May 2010

University of Memphis, Memphis, TN



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