CYNTHIA GALIPEAU, BS, AS, CPC, CMAA, CEHRS

** ********* ***., ********, ** 01020, 413-***-****

ad4iyc@r.postjobfree.com

Professional Qualities

Self-motivated professional, dependable, team player

Critical thinking skills, attention to detail

Good customer service skills, problem-solving skills

Education/Training

BS - Health Information Management Charter Oak State College

AS - Office Information Technologies Springfield Technical Community

CPC – American Academy of Professional Coders

CPPM course - North Shore Community College

Experience:

Balin Eye and Laser, Northampton, MA

Medical Billing Specialist 11/2023 to 3/2024

Coding charges, submitting claims to insurance, using Nextech software

Payment posting, A/R follow up, Appeals and reports

Patient and insurance phone calls

Symetra Financial Insurance Co., Bellevue, WA

Health Data Analyst for stop loss insurance 03/2022 to 09/2022

Reviewing Reports from Under writing: Excel and Word, Medical under writing software: ESL Utopia

Pulling information from reports to see if billing was done correctly

Reviewing medical treatments and medications being given

Used (AMS) Advanced Medical Strategies to verify coding for triggered high dollar DX codes

Positive Results Billing LLC, Holyoke, MA

Coding Supervisor 06/ 2017 to 09/2022

Supervising charge entry personnel for physician billing

Chart Auditing for Physicians in Urgent Care, and Podiatry

EMR software Docutap and eClinicalWorks

Holyoke Hospital, Holyoke, MA

Medical Billing Analyst 2011 to 2015

Billing for Mass Health and all its products

Appeals and A/R follow up, Denials, insurance follow up

Professional Affiliations

Education Officer for AAPC, Local Holyoke Ma, Chapter (year 2020)

Member of National Health Careers Association