Delivery Driver Customer Service

Professional Summary

JASON OCASIO Kissimmee, FL *4741 1-212-***-**** **************@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Customer Service

Dependability and Honesty

Valid Driver's License

Attention to Detail

Verbal and Written Communication Loading and Unloading

Work History

Delivery Driver

Amazon/ UST SELECT – Orlando

Time Management

Ability to Lift 50 Pounds Teamwork and Collaboration Quality Assurance

Inventory and Stocking Spanish Fluency

Completed on-time deliveries by choosing best and most efficient routes.

Operated vehicle safely in highly congested areas with no traffic violations.

Completed rush deliveries on tight timetables to satisfy customer needs.

Delivered packages to customer doorsteps and business offices.

Communicated customer complaints, requests and feedback to company management for swift resolution. Contacted customers prior to delivery to confirm and coordinate delivery times.

Loader

Rental World Of Osceola – Kissimmee, FL

05/2021 - 04/2022

Operated power jacks, forklifts and Tool to maneuver products on to load trailers and trucks.

Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.

Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.

Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.

Secured products on delivery trucks by performing Type and Type tie-down methods. Installed protective devices to prevent shifting or damage to items being transferred.

Delivery Driver

Wismettac Asian Foods – Carlstadt, NJ

Completed on-time deliveries by choosing best and most efficient routes. Operated vehicle safely in highly congested areas with no traffic violations. Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to customer doorsteps and business offices.

02/2015 - 05/2021

Maintained organized, clean and professional vehicle to protect company reputation with customers. Documented mileage, deliveries, pickups, customer issues and damages.

Warehouse Associate 10/2010 - 04/2015 Baldor Specialty Foods – The Bronx, NY

04/2022 - 12/2022

Worked safely around moving machinery.

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Performed inventory control, such as counting and stocking merchandise.

Labeled and accurately moved customer orders to meet shipment timetables and minimize errors. Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Sales Associate 02/2007 - 05/2010 Nike Factory – Orlando, FL

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Provided positive first impressions to welcome existing, new and potential customers.

Helped customers locate products and checked store system for merchandise at other sites.

Answered customer questions regarding sizing, accessories and proper care for merchandise.

Prepared merchandise for sales floor by pricing or tagging.

Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma

Gateway High School - Kissimmee, FL

Languages Spanish

Full Professional

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