Michael Broady

We're changing the world. One good deed at a time.

Smyrna, GA 30080

ad4il8@r.postjobfree.com

470-***-****

First I'd like to thank every employer for there hardwork and dedication. Thanks again for considering me and my application for employment. If hired I'll do my earnest to be the greatest addition to your team. Thank you for your time.

#readytowork

Authorized to work in the US for any employer

Work Experience

McDonalds Crew Member

McDonald's - Phenix City, AL

April 2009 to January 2010

Crew member, typical duties

Waiter

Shoneys - Phenix City, AL

August 2008 to April 2009

Wait tables, typical duties

Jamba Juice Team Member

Jamba Juice - New York, NY

May 2007 to January 2008

Juicer & cashier for busy juice company in one of the busiest cities in the world. Baker

Golden Corral Corporation - New York, NY

April 2006 to April 2007

Baker for busy restaurant typical duties.

Soldier/computer software technician

U.S. Army - Camp zama

September 2003 to September 2005

Highly trained soldier w/ specialty in computer informations systems. I worked for a help desk in camp zama japan.

Movie Theater Attendant

Regal Entertainment Group

May 2002 to January 2003

Cashier, clean theatres

Jack in the box team member

Jack in the Box - Converse, TX

November 2001 to May 2002

Cashier and cook for fast food chain

Popeyes cashier

Popeye's Restaurants - Kaiserslautern, Germany

April 2001 to October 2001

Cashier and cook

Education

A few credits in Early childhood education

Fayetteville Technical Community College - Fayetteville, NC January 2006 to May 2007

Skills

• Costumer service experiance (10+ years)

• Cleaning Experience

• Cashier (2 years)

• Help Desk (3 years)

• Microsoft windows operating system repair 2000, NT, XP (3 years)

• Desktop Support

• Restaurant Experience

• Customer Service

• Network Support

• Software Troubleshooting

• Troubleshooting

• Technical Support

• Computer Networking

• Remote Access Software

• Information Security

• LAN

Military Service

Branch: Army

Service Country: United States

Rank: SPC

I worked at a soldier first computer help desk in Camp Zama, Japan. Commendations:

N/a

Assessments

Attention to Detail — Completed

November 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Call Center Customer Service — Completed

June 2019

Applying customer service skills in a call center setting. Full results: Completed

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity. Full results: Proficient

Cognitive Ability — Familiar

May 2019

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Familiar

Personality: Hard-Working — Completed

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Completed

Sales: Influence & Negotiation — Completed

April 2019

Persuading reluctant customers to buy products or services. Influencing and negotiating with customers to meet sales goals

Full results: Completed

Scheduling & Planning — Completed

April 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Completed

Attention to Detail — Completed

April 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Data Entry — Completed

May 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Completed

Food Safety — Completed

February 2019

Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.

Full results: Completed

Call Center Customer Service — Familiar

April 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Familiar

Event Waitstaff & Bartenders for Private Events — Familiar December 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar

Working with MS Word Documents (Intermediate) — Completed May 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Completed

PRN-Guest Service Agent — Proficient

December 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Security Guard Skills — Familiar

December 2019

Assessing risks, enforcing security standards, and handling complaints. Full results: Familiar

Logic & Critical Thinking — Familiar

December 2019

Using logic to solve problems.

Full results: Familiar

Retail Cashier — Familiar

December 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Familiar

Data Entry — Familiar

January 2020

Entering data quickly and accurately

Full results: Familiar

Attention to Detail — Completed

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Reliability — Completed

December 2019

Tendency to be dependable and come to work

Full results: Completed

Personality: Customer Service Fit — Proficient

January 2020

Measures the traits that are important for high-quality customer service. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

The Church

May 2005 to Present

I believe in Jesus Christ son of the living God. Jesus loves you. Additional Information

Hi,

I'm Michael a disabled veteran seeking employment. I'm a hardworker and I love to work. If given the chance to work for you I will not let you down. Thank you. And have a nice day.

Contact this candidate