Derick Adams

San Antonio, TX *****

Phone: 830-***-****

Email: ad4iky@r.postjobfree.com

LinkedIn URL: https://www.linkedin.com/in/derick-adams-5b303b227

PROFESSIONAL SUMMARY

Dedicated hard worker. Hardworking job seeker with excellent people skills is motivated and eager to learn. Good at following directions and customer service, I bring a professional attitude and ability. I’m on time, responsible, and ready to make your customers satisfied.”

●

●Forklift operator

●Cherry picker operator

●Certified cook trainer

●Troubleshooting

●Active Directory

●Ticketing System

●Call Center Triage

●iCloud, Virtual Migrations

●TCP/IP, LAN, WAN, VLAN, VPN, VOIP, PBX, Wi-Fi

●Microsoft Windows, Mac OSX, iOS

●Local & Network Printing

●Microsoft Office 365

●Remote Desktop Utility

●Wired & Wireless Network

●Multiple Antivirus Software

●Linux, CRM

EMPLOYMENT HISTORY

ACI Learning – San Antonio, TX Oct 2020 – Present

Computer User Support Specialist – Training Internship

●Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues

●Ensured physical security & common attacks while securing the wired and wireless local network

●Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts

Amazon– San Antonio, TX 2021– Present

Warehouse Associate

●Obtain merchandise from bins or shelves

●Manually or mechanically load or unload materials from pallets, skids, platforms, lifting devices, or other transport vehicles.

●Operate equipment such as forklifts

Ihop – San Antonio, Tx 2002- 2021

Cook/MOD

●Monitor sanitation practices to ensure that employees follow standards and regulations.

●Check quality of foods or supplies

●Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

●Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food

●Train food preparation or food service personnel

EDUCATION / CERTIFICATIONS

ACI Learning – San Antonio, TX Computer User Support Specialist 2022

A+, Network+, Security +

Axelos – Global Best Practice – London, UK ITIL Foundation Certification

2022

REFERENCES

Available upon request.

Contact this candidate