Charles Angeline

**** ******* **** ****, **********, DE 19709 ad4iko@r.postjobfree.com - www.linkedin.com/in/CharlesAngeline 302-***-**** EXPERIENCE

Pearce and Moretto LLC & Carrow Construction Middletown, DE Field Engineer and Operator January 2021 - Current

● Monitor project activities to ensure instructions are followed, schedules are maintained and deadlines are met while upholding OSHA standards

● Inspect work to ensure completed to specification and contractual requirements

● Operation of vehicles, mechanized devices or equipment Innovative Development LLC Wilmington, DE

Data Analyst March 2019 - January 2021

● Proficient in IBM Notes, Microsoft Products, SQL and Oracle

● Confer with litigators to ensure successful functioning of newly implemented systems and procedures

● Review forms and reports and collaborate with management and users about format, distribution, and purpose; identifying problems and improvements

● Gather and organize information on problems or procedures

● Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy

● Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements

J.P. Morgan Chase Newark, DE

Cyber Legal Advisor June 2016 - September 2018

● Performs research for custodial data and collects and preserves online and offline data with regard to Data Privacy Clearance (DPC), depending on country location requirements.

● Addresses quality control of other cases by performing QC checks on the processes, naming conventions, security requirements, and audit center templates, and collection method.

● Trains on new methods and processes, update documentation, participates in UAT testing, process improvement, automation of activities and processes.

● Communicates with Case Managers and Litigators regarding costs, delays, dependencies, collection methods, special searches, priorities, and other aspects of each case.

● Performs vendor management with regards to contract costs, completion and remediation. IBM Global Services Wilmington, DE

Information Technology Analyst February 2001 - May 2016 - September 2018

● Applies specialized skills in security and compliance, acting as the security focal for the backup and recovery team, ensuring compliance and audit readiness for all software applications and hardware devices.

● Facilitates meetings to address security issues to ensure the company is addressing and taking action on security threats and vulnerabilities. This involved creating extensions, exceptions and designing action plans and projects to remediate security issues.

● Participates in disaster recovery exercises and successfully restores systems to a production state in addition to managing the Help Desk for Level 2 support.

● Refines service delivery for the Georgia Technology Authority by transforming hardware and software solutions, thus creating excellence in customer interaction.

● Assists IBM in achieving its business goals by participating in client first initiatives, putting the client first, listening to their aspirations, and supporting projects to reach these goals.

● Manages SLA’s for backup environment from low 80% margin to 99% and continues results yearly by implementing process improvement and engaging teams in advanced troubleshooting and resolution of backup failures using incident management and cross-team collaboration, thus saving the organization millions of dollars in penalties. AstraZeneca Wilmington, DE

Backup Recovery Lead May 1989 - February 2001

● Sponsors projects to transform MS Exchange environment from over 50 servers down to 5, reducing resource efforts for managing systems and reducing operational and maintenance cost.

● Collaborates and develops processes with the organizations legal department to execute E- Discovery of MS Exchange data such as emails, personal folders, and retention of media for litigation purposes.

● Initiates projects to protect data and assets; was instrumental developing the first enterprise backup solutions for AstraZeneca utilizing NetBackup and Tivoli Storage Manager replacing old antiquated software platforms using Backup Exec and Legato Networker. United States Air Force Panama City, FL

Telecommunications Specialist November 1981 - October 1985 EDUCATION

Capella University Online

Bachelor of Science, Computer Science / Cybersecurity and Information Assurance May 2016 Member of Summa Cum Laude Honors GPA 3.85

TECHNICAL SKILLS

Platforms: Windows, Unix, Linux

Applications: Alcatraz, HP Autonomy, Symantec, Veritas, Tivoli Storage Manager Tools: Adobe, IBM Notes, Lotus Notes, Microsoft Office Suite, Oracle, Remedy Change, SQL and Incident and Problem Management

Other: HIPAA, FINRA, FCRP, GDPR, CISSP, PMP

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