Specimen Processor
Resume:
Aline R. Harris
Hamilton,OH ***11
*********@*****.***
Qualifications
Results driven professional with 20 years of proven work history. Supervisor and training experience in directing day-to-day activities of department. Self-starter with ability to transition between assignments as back-up for team. Experience in Windows 7&10 and MS Office applications.
Professional Experience
Aug 2016- Jan 2024 Quest Diagnostics Cincinnati, OH Specimen Tech I
• Receives, process, unload and unpack all specimens for testing in the appropriate laboratory departments.
• Determine if specimens meet laboratory standards and document any quality issues as well as ensure specimens are discarded properly.
• Enter tracking information into the Quest database.
• Handle practitioner enquires.
Jun 2008- July 2016 Express Scripts Cincinnati, OH Pharmacy Tech- Intake Unit
• Prioritize inbound/outbound prescriptions to meet department SLA to process 144 units of mail per hour.
• Perform duties, services and documentation in compliance with organization policies and procedures.
• Maintain patient confidentiality.
Jan 1999 – Sept 2007 United Medical Resources Cincinnati, OH Lead Supervisor – Mail Processing and Distribution Center
• Responsible for overseeing all aspects of the daily operations in the department while assisting the Operations Manager.
• Supervise and train employees in mail processing procedures and techniques.
• Examine claims for accuracy and completion to determine the correct routing to the appropriate area.
• Perform other clerical and administrative duties as assigned.
• Collect, organize and prepare UPS and FedEx outgoing mail using tracking system for timely delivery.
• Investigate lost claims and return mail for inaccurate data.
• Assume daily responsibilities in operations manager’s absence. Mar 1996 – Jun 1998 Pitney Bowes Management
Services Cincinnati, OH
Lead Site Representative (Contracted by Procter & Gamble)
• Supervise and train employees in mail processing procedures and techniques.
• Able to perform multiple tasks in a specified time frame with no supervision.
• Identified types of mail to determine the correct routing and forwarding to the appropriate department.
• Investigate lost and returned mail for inaccurate data.
• Direct and assist internal/external clients in determining mail arrival.
• Produced and assembled brochures and manuals for client meetings.
• Order and maintain supplies for departments as requested.
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Education
1988 – 1989 University of Cincinnati, University College Cincinnati, Ohio Major: Secondary Education
1980—1984 Withrow Senior High School Cincinnati, Ohio References Available Upon Request
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