Aline R. Harris

*** ***** ******

Hamilton,OH ***11

ad4ijt@r.postjobfree.com

513-***-****

Qualifications

Results driven professional with 20 years of proven work history. Supervisor and training experience in directing day-to-day activities of department. Self-starter with ability to transition between assignments as back-up for team. Experience in Windows 7&10 and MS Office applications.

Professional Experience

Aug 2016- Jan 2024 Quest Diagnostics Cincinnati, OH Specimen Tech I

• Receives, process, unload and unpack all specimens for testing in the appropriate laboratory departments.

• Determine if specimens meet laboratory standards and document any quality issues as well as ensure specimens are discarded properly.

• Enter tracking information into the Quest database.

• Handle practitioner enquires.

Jun 2008- July 2016 Express Scripts Cincinnati, OH Pharmacy Tech- Intake Unit

• Prioritize inbound/outbound prescriptions to meet department SLA to process 144 units of mail per hour.

• Perform duties, services and documentation in compliance with organization policies and procedures.

• Maintain patient confidentiality.

Jan 1999 – Sept 2007 United Medical Resources Cincinnati, OH Lead Supervisor – Mail Processing and Distribution Center

• Responsible for overseeing all aspects of the daily operations in the department while assisting the Operations Manager.

• Supervise and train employees in mail processing procedures and techniques.

• Examine claims for accuracy and completion to determine the correct routing to the appropriate area.

• Perform other clerical and administrative duties as assigned.

• Collect, organize and prepare UPS and FedEx outgoing mail using tracking system for timely delivery.

• Investigate lost claims and return mail for inaccurate data.

• Assume daily responsibilities in operations manager’s absence. Mar 1996 – Jun 1998 Pitney Bowes Management

Services Cincinnati, OH

Lead Site Representative (Contracted by Procter & Gamble)

• Supervise and train employees in mail processing procedures and techniques.

• Able to perform multiple tasks in a specified time frame with no supervision.

• Identified types of mail to determine the correct routing and forwarding to the appropriate department.

• Investigate lost and returned mail for inaccurate data.

• Direct and assist internal/external clients in determining mail arrival.

• Produced and assembled brochures and manuals for client meetings.

• Order and maintain supplies for departments as requested.

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Education

1988 – 1989 University of Cincinnati, University College Cincinnati, Ohio Major: Secondary Education

1980—1984 Withrow Senior High School Cincinnati, Ohio References Available Upon Request

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