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Customer Service Package Handler

Location:
Columbus, OH
Posted:
March 22, 2024

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Resume:

Akim Amara

Columbus, OH *****

ad4ijm@r.postjobfree.com

+1-614-***-****

The astuteness to quickly and accurately record sales or delivery information on daily sales or delivery record.

The communication skills to effectively inform regular customers of new products or services and price changes.

Dynamic ability to effectively resolve customers' complaints regarding products or services. The acumen to quickly review lists of dealers, customers, or station drops and load trucks. Proven ability to quickly write orders and contracts according to company guidelines. The understanding to expediently yet cautiously drive trucks. The ability to call on prospects and generate new business. Work Experience

Package Handler

Kelly Services - Columbus, OH

August 2023 to Present

• Shipping and receiving.

• Sort and deliver boxes

• scanning medical devices for inventory

• unloading trucks

Mail Inserter

ADS Alliance Data Systems, Inc. - Reynoldsburg, OH January 2010 to July 2021

• Inserting credit card statements.

• Operating Pitney Bowes.

• Accurately tracks time on each job if requested.

• Troubleshoots equipment problems and make adjustments as required to return output to the proper specification.

• Sets up inserting equipment at the beginning of each job according to specifications provided on the job ticket.

Mailroom Clerk

Law Offices of Bailey & Cavallieri - Columbus, OH

February 2009 to November 2009

• Copy and scan all legal documents for conversion.

• Sort and deliver mail to appropriate recipients

• Convert legal documents into readable word files.

• Print all electronic files for proprietary use.

• Create PDF files for litigation cases.

Mail Clerk & Front Desk Assistant

AETNA Insurance Group - New Albany, OH

February 2007 to February 2009

• Operate mailroom machinery - Experience using Pitney Bowes mailing machinesSort and deliver daily mail

• Sort and deliver daily mail

• Assist employees with equipment (copiers, folders)

• Sends mail to floors and hand deliver

• Processed insurance claims.

• Utilized multi-line phones to route incoming calls to customer service assistants. Non-CDL Driver

EAGLE GLOBAL LOGISTICS/CEVA LOGISTICS - Groveport, OH October 2004 to February 2007

• Delivering freights in multiple cities.

• Direct customer service and delivery procedures.

• Tracking accounts and status reporting.

• Assist all major warehouse operations.

Inventory Clerk

Scoop NYC - New York, NY

August 2003 to August 2004

• Stocked, shipping and receiving merchandise.

• Merchandise labeling.

• Shipped a high- volume of orders daily, followed all procedures and kept good records.

• Teamwork to ensure best quality control in shipping and receiving. Mailroom Courier

Deluxe Delivery Systems - New York, NY

May 2001 to August 2003

• Determined efficient routes and drove safely to specific location.

• Closely worked with clients and accurately count and check all packages.

• Compiled and issued clients invoices, handle product returns and credits as required.

• Sort and batch a large volume of mail for clientele.

• Sort priority mail and deliver to post office.

Education

Associate degree in political science

University of Dakar Cheick Entah Diop

1999

Pickine high school - Dakar

1996

Skills

• Computer Directions Route Sales Tracker bMobile Technology Route Manager Delivery trucks Laser printers

Pallet trucks Scanners

Outstanding Reading Comprehension Excellent Active Listening Outstanding Speaking Critical Thinking

Social Perceptiveness Time Management

• Logistics

• Courier

• Sales

• Communication skills

• Front desk

• Customer service

• Driving

• Filing



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