Customer Service Client Services. Assembly, Shipping and Receiving

MATTHEW GRABOT

** ********* *** ******* *****, CA. 92692 949-***-****

*********@******.***

CLIENT SERVICES/SALES

Bright, resourceful and ambitious customer service specialist with a background in the retail and sales industries. Works well independently and as a team contributor. Responsible and dependable with a strong work ethic and a commitment to exceeding expectations.

QUALIFICATIONS

Persistent and driven, quick to learn and grow professionally. Passionate about achieving a challenging position that contributes to a business’s success.

Excellent interpersonal, planning and communication abilities. Superior people and sales skills.

Strong computer skills. Applications related to MS Office and the Internet.

Adept at client services, increasing revenue and exceeding customer standards.

PROFESSIONAL EXPERIENCE

Peppino’s Italian Restaurants, Orange County, CA: 2005-2011

Catering: Food Prep, Delivery and Host.

EZ Cruiser Bikes, Dana Point, CA: 2011-2015

Sales / Project Promotion: Customer Services: Managed Internet Inquiries, Orders, Repairs and Customer Concerns. Inventory Receiving and Shipping Coordination.

Expitrans Merchant Services, RSM, CA 2015-2019

Accounts Manager/Sales Agent

Direct Phone Sales, Customer Service, Scheduling Appointments, Training All New Employees. Issuing and Renewing Contracts. Filing, Email and Scheduling. Maintained Confidential Clients Files and Records.

Desco Manufacturing Co. RSM, CA 2022-2024

Shipping and Receiving Clerk

Pick parts and build tools, cycle counts to make sure always had proper inventory.

Shipping tools whether it be through Fedex, UPS or a 3rd party.

Unloading and loading with Forklift.

EDUCATION

Saddleback College, Mission Viejo, CA.

El Toro High School, Lake Forest, CA.

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