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Administrative Assistant Customer Service

Location:
Aurora, CO
Posted:
March 22, 2024

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Resume:

AB

Amber Bogar

Summary

Organized and efficient Administrative Assistant with 4 years' experience

as Customer Service Support. Seeking an opportunity to provide reliable support, flexibility and dependability with the discretion and professionalism to meet your company goals!

Strengths: Very detailed and team oriented, able to work at a fast pace environment with limited supervision. Dependable, Great communicator, Moral integrity, and flexibility to accomplish the goals of the team. Ready to start a career that will allow me to continue my education, and become a leading figure and role model in my community. Work History

UCHealth University Of Colorado Hospital - Department Administrative Support

1635 Aurora Ct. Aurora Co, 80014

03/2022 - Current

UCHealth University Of Colorado Hospital - Administrative Assistant 1635 Aurora Ct. Aurora Co 80014

09/2021 - 12/2021

● Point of contact for all Transplant Center Staff Patients, and Clientele. This included managing phone and email correspondence and staff scheduling as well as handling incoming and outgoing mail and faxes.

Built strong relationships and worked closely with Leaders and other Executives, by attending Events, coordinating meetings and projects and working closely with Physicians to personalize each patient experience.

Managed, Administrated, and Collaborated independently and as a team with other leaders to assist with the assigning/ scheduling of all meetings and projects for Labor Poole Command Center HQ.

Answered phones, routed calls, managed voicemails and followed up with potential Clients. Utilized Microsoft Excel, Docs, and Teams to coordinate the most effective way of bringing out the best results for our operations.

ad4igr@r.postjobfree.com

720-***-****

Denver, CO 80220

Bold Profile

Skills

● Ability to Multitask

● Strong Organizational Skills

● Studious / Student Learner

● Active Listener

● Constructive Feedback

● Team Collaborator

● Attention to Detail

● Problem Solving

● Microsoft Office Proficiency

● Data Entry

● Administrative Support

● Motivational

● Proactive

Education

01/2018

Independence University

Salt Lake City, UT

Associate of Arts And Sciences: Graphic

Arts

05/2016

George Washington High-school

Diploma

References

UCHealth University Of Colorado Hospital - Patient Visitor Liaison- Guest Services

1635 Aurora Ct. Aurora Co, 80014

09/2020 - 09/2021

Fresenius Kidney Care - Patient Intake Coordinator Englewood, Colorado

03/2019 - 02/2020

● Fast Paced Patient Facing Role

Provided directions, instructions, and information based on all the Hospital guest and visitor needs.

Screened patients and visitors, verified appointments, educated others on policies and procedures, and offered support when needed.

Liaised between internal departments and external partners to identify areas of improvement and efficiently communicated and collaborated on projects and tasks to assist with the patient screen process.

Answered phones, and assisted patients, clinics, and other health professionals' offices with general questions or concerns in a resolute and timely manner

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Organized spaces, materials and catering support for internal and client-focused meetings.

● Connie Hamel, Supervisor

720-***-****

● Brazilia Vela, Manager / Director

303-***-****

● Cassandra Pender, Associate

320-***-****

● Debra Levy, Manager 720-***-****

Websites, Portfolios, Profiles

www.linkedin.com/in/amber-bogar-

019082229

● http://amberbogar.weebly.com



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