CONNIE

BUSSEY

PATIENT ACCOUNT REPRESENTATIVE

To obtain a position as a Patient Account Representative where proven skills may be utilized

CONTACT INFO

573-***-****

ad4iba@r.postjobfree.com

733 Schumate Chapel Road

Jefferson City, MO 65109

EXPERIENCE

PATIENT ACCESS SPECIALIST MU DOCS, COLUMBIA MO

January 2024 -March, 2024

Responsible for inbound calls regarding setting appointments for many clinics. Verifying demographics, running insurances, following multiple guidelines for each physician and clinic.

STERILE COMPOUNDING TECHNICIAN SSM HEALTH INPATIENT PHARMACY

October, 2020 – December, 2023

Proficient in compounding IV products

Proficient in compounding Chemotherapy Products

Maintains USP 797 for Ante/ Clean / Chemotherapy Rooms and

Hood

Check in and Stock drugs

Monitors Medications needed for IV and Chemo hood

Assists Pharmacy Staff as needed in Central Pharmacy

Stock, rotate and check for Expired medications

Complies with all federal laws, company polices and procedures and

state regulations

Answers phones in a timely manner

Tube or walk medications to units

STERILE COMPOUNDING TECHNICIAN, CAPITAL REGION MEDICAL CENTER

June, 2022 – September, 2023

Proficient in compounding IV products

Proficient in compounding Chemotherapy Products

Maintains USP 797 for Ante/ Clean / Chemotherapy Rooms and

Hood

Check in and Stock drugs

Monitors Medications needed for IV and Chemo hood

Assists Pharmacy Staff as needed in Central Pharmacy

Stock, rotate and check for Expired medications

Complies with all federal laws, company polices and procedures and

state regulations

Answers phones in a timely manner

Tube or walk medications to units

PHARMACY TECHNICIAN (Sterile Compounding Technician) •

UNIVERSITY HOSPITAL, COLUMBIA, MO • OCTOBER 15, 2018 –

OCtOBER, 2020

Proficiency in compounding IV products

Maintains 797 standards for Ante/Clean Room and Hood

Monitors Medications needed for IV Room

Assists Pharmacy Staff as needed in Central Pharmacy

Stock, Rotate and check for Expired medications

Complied with all federal laws, company policies and procedures

and state regulations

Complied with all federal laws, company policies and procedures

and state regulations

Answer Phones in a timely manner

Tube or walk medications to units

Monthly Cycle Counts

RESEARCH TECHNICIAN • ROCKY MOUNTAIN CANCER CENTERS,

DENVER, CO • DATES FROM JULY 2, 2018 – OCTOBER 4, 2018

Drug ordering and dispensing

Drug accountability

Meet with monitors

Act as unblended staff and ensure blind is maintained on blinded

trials

Oversee and troubleshoot temp monitor system

Manage the lab kit, stocking, orders and dispensing

Ancillary filling

Other duties as assigned for regulatory affairs

PHARMACY TECHNICIAN II (IV TECH) • LITTLETON ADVENTIST HOSPITAL, LITTLETON, CO

• DATES FROM OCTOBER 2012 – SEPTEMBER 30, 2018

Exhibited proficiency in IV and monoclonal chemo compounding

Responsible for maintaining 797 cleanliness and standards for

Chemo/Ante Room/ Stat hood

Monitors medications needed for the IV room

Assists Pharmacy staff as needed in the Main

Compounded and repackaged medications including unit doses,

topical medications and sterile products

Troubleshoot Pyxis issues

Stock shelves, rotate stock and check for expired medications

Schedule for approx. 20 technicians

Schedule and assist with setting up training schedules for new

Technicians

Part of the Pharmacy Technician Interview team

Prepack bulk medications

Reconstituted oral liquids

Prepare medications such as emulsions, liquids, powders and

ointments

Hand counted controlled medications, measured liquids and

reconstituted antibiotics

Properly compounded medications as prescribed (IV’s, orals, etc.)

Complied with all federal laws, company policies and procedures

and state regulations

Worked closely with Board of Pharmacy to maintain 797 standards

Maintain temperature and eye wash logs

UNIT COORDINATOR • LITTLETON ADVENTIST HOSPITAL • JANUARY 1995 –

OCTOBER 2012

Triage and respond to patient call lights

Thorough and confidential maintenance of patient charts/records

Enter physician orders

Clerical duties consisting of maintaining department unit logs and

coordinate service as needed

Greet patient/visitors and direct/escort to desired locations

Coordinate ancillary services for patients

Coordinate transfers of patients to other facilities

Uses standards of care, hospital policies/procedure and regulatory

guidelines to guide work

Flexibility with shifts, floating to other units to meet the needs of

the patients/department/hospital

Assist with Quality Improvement, safety and regulatory functions

as directed. Participates in process change to improve practice

Assist with training of new Unit Secretaries

Demonstrate effective time management, proactive in prioritizing

workload and meeting productivity requirements.

Works well under stressful situations; able to make decisions

under pressure in a fast-paced environment

Able to multi task

Works independently

EDUCATION:

Certified Pharmacy Technician . October, 2012, Higher Education Resources, Denver, CO

REFERENCES: Available upon Request

VOLUNTEER EXPERIENCE OR LEADERSHIP

Member of the Technician Interview Team, Littleton Hospital

Pharmacy

Member of the Job Duties Team, Littleton Hospital Pharmacy

Contact this candidate