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Customer Service Front End

Location:
Columbus, OH
Posted:
March 23, 2024

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Resume:

Talia Gollman

**** * **** ***

614-***-****

ad4i9p@r.postjobfree.com

Summary of Qualification

Five year’s customer service and cashier experience. Duties included helping, handling money, and process credit cards. Knowledge of the rules and processes for operating a register. Was trained to be a manager and to run a shift. Duties included opening the store, counting the register down, counting the safe and running a smooth shift. Professional Experience

KFC Columbus,OH 03/2018 to Present

Supervisor

● Opening and close the store.

● Counting down the safe.

● Getting changes orders.

● Running the shift as smooth as possible.

Hollywood Casino Columbus, OH 07/2016 to 01/2018

Poker

● Greeting the customer when walking up to the tables.

● Counting large amounts of money an exchange for chips.

● Help new players understand the game while dealing.

● Give the customers a farewell and welcome them back.

● Run large amounts of money from the table to the cage. Hollywood Casino Columbus, OH 03/2014 to 07/2016

Table Games

● Greeting the customer when walking up to the tables.

● Counting large amounts of money an exchange for chips.

● Help new players understand the game while dealing.

● Give the customers a farewell and welcome them back. Hollywood Casino Columbus, OH 09/2012 to 03/2014

Cashier/Front End

● Offered customers dine in and carry-out service at the completion of transaction.

● Issued receipts, refunds, credits, and change.

● Took food and drink orders and received payment from customers.

● Served orders to customers at windows, counters, and tables.

● Received payment by cash, credit card, vouchers, and automatic debits. KFC Memphis, TN 10/2010 to 10/2011

Cashier/ Manager

● Offered customers carry-out service at the completion of transaction.

● Issued receipts, refunds, credits, and change.

● Took food and drink orders and received payment from customers.

● Served orders to customers at windows, counters, and tables.

● Received payment by cash, check, credit card, vouchers, and automatic debits.

● Opened the store, counted the register and safe down. McDonalds Detroit, MI 06/2008 to 07/2009

Cashier/Front End

● Issued receipts, refunds, credits, and change.

● Offered customers carry-out service at the completion of transactions.

● Received payment by cash, check, credit card, vouchers, and automatic debits.

● Took food and drink orders and received payment from customers.

● Offered customers carry-out service at the completion of transaction. Alabama Style Chicken Detroit, MI 07/2007 to 11/2007 Cook/Cashier

● Read food orders slips and received verbal instructions as to food required by patron, and prepared and cooked food according to instructions.

● Cooked the exact number of items ordered by each customer, working on several different orders simultaneously.

● Cleaned, stocked, and restocked workstations and display cases.

● Mixed ingredients such as pancakes and waffle batters. Education and Training

● Martin Luther King High School Detroit, MI 06/2006

● Work Readiness Workshops Columbus, OH 06/2012



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