Customer Service Front End
Resume:
Talia Gollman
*********@*****.***
Summary of Qualification
Five year’s customer service and cashier experience. Duties included helping, handling money, and process credit cards. Knowledge of the rules and processes for operating a register. Was trained to be a manager and to run a shift. Duties included opening the store, counting the register down, counting the safe and running a smooth shift. Professional Experience
KFC Columbus,OH 03/2018 to Present
Supervisor
● Opening and close the store.
● Counting down the safe.
● Getting changes orders.
● Running the shift as smooth as possible.
Hollywood Casino Columbus, OH 07/2016 to 01/2018
Poker
● Greeting the customer when walking up to the tables.
● Counting large amounts of money an exchange for chips.
● Help new players understand the game while dealing.
● Give the customers a farewell and welcome them back.
● Run large amounts of money from the table to the cage. Hollywood Casino Columbus, OH 03/2014 to 07/2016
Table Games
● Greeting the customer when walking up to the tables.
● Counting large amounts of money an exchange for chips.
● Help new players understand the game while dealing.
● Give the customers a farewell and welcome them back. Hollywood Casino Columbus, OH 09/2012 to 03/2014
Cashier/Front End
● Offered customers dine in and carry-out service at the completion of transaction.
● Issued receipts, refunds, credits, and change.
● Took food and drink orders and received payment from customers.
● Served orders to customers at windows, counters, and tables.
● Received payment by cash, credit card, vouchers, and automatic debits. KFC Memphis, TN 10/2010 to 10/2011
Cashier/ Manager
● Offered customers carry-out service at the completion of transaction.
● Issued receipts, refunds, credits, and change.
● Took food and drink orders and received payment from customers.
● Served orders to customers at windows, counters, and tables.
● Received payment by cash, check, credit card, vouchers, and automatic debits.
● Opened the store, counted the register and safe down. McDonalds Detroit, MI 06/2008 to 07/2009
Cashier/Front End
● Issued receipts, refunds, credits, and change.
● Offered customers carry-out service at the completion of transactions.
● Received payment by cash, check, credit card, vouchers, and automatic debits.
● Took food and drink orders and received payment from customers.
● Offered customers carry-out service at the completion of transaction. Alabama Style Chicken Detroit, MI 07/2007 to 11/2007 Cook/Cashier
● Read food orders slips and received verbal instructions as to food required by patron, and prepared and cooked food according to instructions.
● Cooked the exact number of items ordered by each customer, working on several different orders simultaneously.
● Cleaned, stocked, and restocked workstations and display cases.
● Mixed ingredients such as pancakes and waffle batters. Education and Training
● Martin Luther King High School Detroit, MI 06/2006
● Work Readiness Workshops Columbus, OH 06/2012
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