DaShawn King

**** ****** ***** ********* *** N.E Washington D.C 20019

Customer Service Representative

Highly skilled in providing information regarding products and services of the company; Highly skilled in utilizing all kinds of cleaning and sanitation equipment; In-depth knowledge of processes and procedures used in cleaning and maintenance; Thorough understanding of different chemicals used in cleaning and associated safety precautions; Track record of listening and responding to customers’ needs and concerns; Able to handle complaints effectively; Demonstrated ability to record details of client contacts and service history; Proven ability to determine answers and solutions quickly

Areas of Expertise

•Sales Expertise •Energetic •Team Player

•Goal Oriented •Motivated •Friendly

Employment History

Inspire Bar-B-Que March 2014 – June 2014

Caterer (Temporary) Washington, DC

Examined trays to ensure that they contain required items.

Placed food servings on plates or trays according to orders or instructions.

Monitored food distribution, ensuring that meals are delivered to the correct recipients and those guidelines, such as those for special diets, are followed.

Loaded trays with accessories such as eating utensils, napkins, and condiments.

Cleaned and sterilized dishes, kitchen utensils, equipment, and facilities.

Monitored food preparation or serving techniques to ensure that proper procedures are followed.

Hilton Hotel March 2010 – April 2012

Housekeeper Washington, DC

Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.

Disinfected equipment and supplies, using germicides or steam-operated sterilizers.

Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Observed precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

Education

Suitland High School Diploma Suitland, MD.