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Customer Service Entry Level

Location:
Orlando, FL
Salary:
18
Posted:
March 23, 2024

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Resume:

Ciyara K.S. Julius

**** **** ****

Orlando, FL **808

404-***-****

ad4i83@r.postjobfree.com

Objective

I am seeking a position that will allow me to utilize my skills, training and Concorde Career College credentials with an organization that will allow me to contribute to and grow Adaptable professional with 5+ years of experience and proven knowledge of customer service,workflow planning, and relationship management. Aiming to leverage my skills to successfully fill the entry level role at your company Experience

JAN 2022- PRESENT

CVS Pharmacy, Orlando,FL - Pharmacy technician

● Monitored inventory levels and maintained shelves, stocking with adequate supplies

● Resolved customer service issues in a timely manner

● Input patient and prescription information to produce labels and assist in prescription filling process

● Coordinated with pharmacist to clarify issues or problem with dosing or instructions

● Maintained patient confidentiality when handing records and sensitive data

● Sorted medications for delivery and distribution

● Organized medications for dispensing by profiling prescriptions and calculating quantities

● Selected appropriate medicine and measured dosage to fill prescriptions under pharmacist direction

● Reported prescription errors to pharmacist on duty

● Verified dosage and measured medications for prescriptions

● Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists

Jan 2022 - Aug 2022

7 Eleven, Orlando,FL - Cashier

● Receive payment by cash, credit cards, or automatic debits

● Greet customers entering establishments

2

● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

● Keep periodic balance sheets of amounts and of transactions

● Assist with duties in other areas of the store

Jan 2014 - DeC2022

Nanny, Christiansted,USVI - Nanny

● Maintain a safe play environment

● Dress children and change diapers

● Observe and monitor children’s play activities

● Communicate with children’s parents about daily activities,behaviors,and related issues

● Sanitize toys and play equipment

● Keep records on individual children, including daily observations and information about activities, meals served

● Assist in preparing food and serving meals and refreshments to the children

● Read to children and teach them simple painting, drawing, handicrafts, and songs

● Regulate children’s rest periods

Aug 2019 - Nov 2020

Circle bar, Christiansted,USVI - Bartender

● Collect money for drinks served

● Check identification of customers to verify age

● Clean glasses, utensils, and bar equipment

● Balance cash receipts

● Create drink recipes

● Plan bar menus

● Clean bar, work areas, and tables

● Ask customers who become loud and obnoxious to leave

● Stack bar with beer, wine, liquor, soda, water, and related supplies as ice, glassware, napkins, or straws

● Supervise the work of bar staff and other bartenders Jan 2019 - Jul 2020

Ranger American, Christiansted, USVI - Security Guard

● Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

● Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized person, or unusual occurrences 3

● Call police or fire department in cases of emergency, such as fire presence unauthorized person

● Circulate among visitors, patrons, or employees to preserve order and protect property

● Answer telephone calls to take messages, answer question, and information

● Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or tampering

● Inspect and adjust security, equipment, or machinery to ensure use and detect evidence of tampering

Feb 2018 - Aug 2019

Dewey’s, Tampa,FL - Cashier

● Receive payment by cash, credit cards, or automatic debits

● Greet customers entering establishments

● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

● Keep periodic balance sheets of amounts and of transactions

● Assist with duties in other areas of the store

Aug 2017 - Sep2019

Walmart, Orlando FL - Cashier/Customer service

● Receive payment by cash, checks, credit cards, vouchers, or automatic debits

● Issue receipts, refunds, credits, or change due to customers

● Establish or identify prices of goods, service or admission, and tabulate bills using calculations, cash registers, or optical price scanners

● Greet customer entering entering establishments

● Answer customers questions and provide information on procedures or policies

● Process merchandise return and exchanges

● Maintain clean and orderly checkout areas

● Count money in cash drawers at the beginning of shifts to ensure that are correct and that there is adequate change

● Assist with duties in other areas of the store

● Cash checks for customers

Education

APR, 2016

Pen Foster,Atlanta Job Corps - Diploma

Dec, 2022

Concorde Career Institute, Orlando,FL -Diploma

4

Highlights

● Prepare and fill prescription

● Compounding

● Record keeping for controlled substances

● IV Preparation

● Stock medication

● Counsel patients or refer to pharmacist

● Insurance verification

● Data entry



Contact this candidate