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Direct Support Customer Service

Location:
Spartanburg, SC
Posted:
March 23, 2024

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Resume:

Ashley Burdette

Inman, SC *****

ad4i7h@r.postjobfree.com

+1-864-***-****

Work Experience

Certified Medication Aide

Carolina Village - Hendersonville, NC

August 2023 to Present

• Administer medication correctly

• Documentation

• Communicate with providers

• Give injections

• Phlebotomy

• Provide customer service

• Fax, copy

• Identity correct patient

Certified Mobile Phlebotomist

Clinical laboratories services - Greenville, SC

January 2023 to August 2023

Travel to different long term care facilities, draw blood, centrifuge, use two identifiers, correct documentation, etc.

Direct Support Professional

Cherokee disability ddsn board - Gaffney, SC

August 2021 to November 2022

• Documentation

• Transportation

• Light housekeeping

• Goals

• Medication Administration

Direct Support Professional

Excalibur Youth Services, LLC - Greenville, SC

March 2020 to August 2021

• IEP Plans

• Documentation

• Transport as needed

• Outings

• Medication administration

Patient Care Assistant

Spartanburg Regional Healthcare System - Spartanburg, SC October 2015 to March 2020

• Hospice, ads, travel from house to house, baths, provide emotional support, supplies, transport patients in wheelchairs when discharged, answers lights, provide assistance in walking, clothing, bathroom, bed change and baths, help nurses with admitting patients to rooms, etc. Residential Rehab Coordinator

Alliance, Inc - Rosedale, MD

March 2013 to August 2015

• Case Management

• Scheduling appts

• Transporting clients to PRP appts

• Documentation

• Meetings

• Fire drills

• Talk to doctors/therapists in lieu to clients

Certified Nursing Assistant

Remain At Home Senior Care - Athens, GA

September 2012 to August 2013

C.N.A.

• Administer medications

• Take to rd. appts/activities

• Cook meals for individuals

• Documentation

• Light house cleaning

• Hospice care

Direct Support Staff

United Cerebral Palsy - Augusta, GA

April 2011 to September 2012

• Documentation

• Assist staff with patients activities, transporting, and care

• ADLs

• Medication Administration

• Light Housekeeping

• Cook

Certified Nursing Assistant

Self Employed - Union Point, GA

March 2009 to February 2011

Palliative care

• Give baths/ make beds

• Comfort patients/families

• Proper documentation on patient(s)

House Manager

The Arc of Annapolis - Annapolis, MD

October 2007 to March 2009

Sign payroll for employees

• Hold monthly meeting with employees

• Transport client to doctor appointments/activities

• Medication Administration, and complete proper documentation on client

• Maintain safe environment and inventory of supplies

• IP meeting for client

House Manager

Langton Green Inc - Annapolis, MD

August 2006 to March 2009

• Doctor appointments and proper documentation on all clients

• Medication Administration and Blood pressures checks/Insulin shots/Weights

• ADL activities

• Maintain safe environment and inventory of supplies Medical Assistant Externship

Edgewater Medical - Edgewater, MD

April 2008 to June 2008

• Weigh/height patients, urinalysis, lab reports

• Vital signs and assist the doctor

• charts, answer phone

• give shots and draw blood

• multi-tasking

Certified Nursing Assistant

Greene Point Nursing Home - Union Point, GA

August 2002 to June 2006

• Answer call lights

• Documentation at end of shift

• Help patients with personal care

• Help feed/bathe patients

• Take vital signs

Education

Certification in Phlebotomy

Spartanburg Community College - Spartanburg, SC

January 2022 to March 2022

Bachelor Of Science in Healthcare Administration

University Of Phoenix - Phoenix, AZ

2010 to 2014

Associate in Medical Assistant

San Joaquin Valley College Online - Visalia, CA

August 2007 to February 2009

Skills

• Communication skills

• Leadership

• Laundry

• Customer service

• Medical Records

• Case Management

• Filing

• Epic

• Anatomy Knowledge

• CNA

• Medication Administration

• Developmental Disabilities Experience

• Senior Care

• profile/ b5b1d76f21f7fcabafb22df46b96f043eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• EKG

• Patient service

• Phlebotomy

• Dementia care

• Experience Administering Injections

• Nursing

• Data entry

• Medical Office Experience

• Meal Preparation

• Blood sampling

• Patient Care

• Home Care

• Laboratory Experience

• Medical Terminology

• Hospital Experience Supervisory Skills: Motivating & Assessing Employees -- Highly Proficient February 2020 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: https://share.indeedassessments.com/share

• Caregiving

• English

• Assisted living

• Microsoft Word

• Hospital experience

• Venipuncture

• Computer Skills

• Alzheimer's Care

• Memory care

• Hospice Care

• CPR

• EMR Systems

• Vital Signs

• Vital signs

• Hospital experience

• Medical terminology

• EMR systems

• Epic

• Typing

• Documentation review

• Customer service

• Data collection

Certifications and Licenses

Certified Phlebotomy Technician

First Aid Certification

Certified Medication Aide

BLS Certification

State Tested Nursing Assistant

CNA

Certified Medical Assistant

CPR Certification



Contact this candidate