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Customer Service Sales Associate

Location:
Annapolis, MD
Posted:
March 23, 2024

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Resume:

Bob Gambel 443-***-**** (mobile, can accept texts and/or voicemail), email: ad4i6d@r.postjobfree.com

**** ********** ***** *********, ******** 21409

Intention: To contribute to the continued success of a major healthcare organization

Experience:

Lolli &Pops Holdings, llc.-April 2023-December 2023: Shift Lead, open and close the store, all POS operations in the store, customer service, putting up stock, reconciliation of cash drawers at beginning and end of shifts

Yankee Candle-October 2023- December 2023: Seasonal Sales Associate, putting up stock, taking out trash, doing price checks, store security, answering customer questions and mingling with customers

McDonald’s-May 2022-March 2023: Front line crew member-all shifts, running cash register, making specialty drinks, handing out food, cleaning bathrooms, trash runs, running drive through, preparing front line for following shifts, checking in with customers after they received their orders

Harbor House-June 2021-March 2022: March 2022: Residential Aide-supervised clients in active crisis upon discharge from detox or inpatient psychiatric units, prepared meals, supervised clients at mealtimes, during mealtimes, monitored clients with medications, handled client physical emergencies, monitored client medications, monitored diabetic glucose checks, documented all encounters

Arundel Lodge Inc. April 2008-2019: direct client care, met with clients for early advocacy, met with treatment teams with client consent, documented all encounters, attended treatment team morning meetings, handled emergencies in milieu, taught first aid CPR/AED, Narcan administration to nonmedical staff, administered practical and written exams, handed out certification cards and certificates, maintained cleanliness and working order of CPR manikins and other equipment

Rural Metro Ambulance Service July 2001-June 2003: Emergency Medical Technician Basic, commercial ambulance basic life support provider that ran mostly non emergency transfer interfacility calls, some very long distances, over 100 miles, administered supplemental oxygen and suctioned airways when necessary, supervised psychiatric patients, comforted Alzheimer’s Dementia patients while enroute to their predetermined destination, documented all calls and patient care/interventions. At Rural Metro, I made a suggestion to head shift supervisor that we get rid of our long-handle stair chairs, because they would potentially bend and break when carrying adult patients of any size, and he agreed with me, and instructed me to get rid of the whole inventory of long-handle stair chairs for the entire fleet and replace them with short handle stair chairs. Also, I loaded supplemental oxygen, portable and onboard oxygen, for the entire fleet, including critical care transport level of care vehicles.

Also worked for Transcare Ambulance, East Coast Ambulance, Amell Ambulance, and American Ambuance. Five Years total, sustained eight line of duty injuries, job description similar to above.

1996-1997: Calgary Steakhouse, Parkville, busser/DMO/dishwasher, also cleaned bathrooms and mopped dining room floor at closing

Roy Rogers Family Restaurants 1995-1996: Front line, did all POS transactions, maintained all food/dessert displays and serving cases in the front line, maintained cleanliness of inside and outside of the front of the house, including restrooms and parking lot.

1992-1993: Marriott Waterfront, Pussier’s Landing Restuarant, Annapolis Harbour: server and busser. I waited on one of Harrison Ford’s producers during the filming of “A Clear and Present Danger.”

EDUCATION

University of Maryland, Maryland Fire and Rescue Institute, Emergency Fire and Rescue Institute

Emergency Medical Technician-Basic 1997

Anne Arundel Community College-80 Junior college credits, including Letter of Recognition in Administrative Medical Assistant

Bachelor's Degree in Progress: BS Behavioral Health w/Emphasis in Trauma; Grand Canyon University

CERTIFICATIONS

ServeSafe Food Safety Handler Certificate: # 6022469, expires 11/2025

American Heart Association: Basic Life Support Instructor: #112******** expires 11/2024

Volunteer Activities

1996-2000: Volunteer Ambulance Technician: Ferndale Volunteer Fire Department

2000-2002: Volunteer Ambulance Technician: English Consul Volunteer Fire Department

2018-2023: Volunteer, and Chaplain 2019-2023-Eastport Volunteer Fire Company

Helped with a Mass Covid vaccine initiative, first recruiting Annapolis government employees then general public

2017-2019: Choir Member: Christ is the Answer Deliverance Center Full Gospel Church



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