MIA PULLOM
Customer Service Representative
Allentown, PA 18102
ad4i4v@r.postjobfree.com
Seeking a full time position with a progressing company. Committed to resolving the customers issues with speed, bill adjusting and accuracy, and professionalism. Also worked 5 years of customer services for dtv and very passionate in this job I currently working at senior solutions home caregiver i've been with them for 1 year and 3 months Willing to relocate: Anywhere
Authorized to work in the US for any employer
Home Care Aide
SPiN - Allentown, PA
April 2017 to Present
Helping the elder and hound adults with disability.. schedule and take to doctor appointments. Help grocery shopping and laundry and keep individuals safe
Customer Service Representative
Convergys's - Chattanooga, TN
November 2012 to January 2016
• Process customer orders in a courteous, efficient and timely manner.
• Organize workflow to meet customer deadlines.
• Effectively present and discuss the products and services of the company, soliciting Only those desired products/services provided by the company and its vendors.
• Assist with current and prospective customers in a way that conveys an image of quality,
• Integrity and superior understanding and delivery of customer needs.
• Manage telephone calls professionally, efficiently and with good communication Associate
M
WORK EXPERIENCE
EDUCATION
Lehigh Carbon Community College - Allentown, PA
January 2018 to January 2019
High school diploma in General
Soddy Daisy High School
May 2004 to May 2008
Caregiving
Home Care
Meal Preparation
Senior Care
Cleaning Experience
Vital Signs
Laundry
Caregiving
Meal Preparation
Home Care
Senior Care
Personal Assistant Experience
Patient Care
Alzheimer's Care
CPR Certification
First Aid Certification
Skills.
• Attend to customer questions, complaints and concerns immediately, and facilitate Satisfactory resolution.
SKILLS
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CERTIFICATIONS AND LICENSES
ADDITIONAL INFORMATION