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Customer Service Support

Location:
Roskilde, Region Zealand, Denmark
Salary:
223,75
Posted:
March 23, 2024

Contact this candidate

Resume:

ad4i4n@r.postjobfree.com

Introduction

a little about me I am a 26-year-old creative person with a passion for photography. I have gained a wide range of experience in customer service, sales, and customer support. In particular, I have 2.5 years of professional experience as both a waiter and a kitchen assistant. My focus is on providing excellent customer service and ensuring that my guests' needs are met. Through my time as a waiter, kitchen assistant, and photographer, I have developed a strong understanding of creating great customer experiences. Reliability is an important value for me, and I am always punctual and dependable. I am always respectful to my colleagues and guests, and I am known for being sociable and able to create a good atmosphere. My smiling face is always part of my professional style.

Work experience

●WAITER SUBSTITUTE - DEN KINESISKE MUR AARS September 2023 - Present

Tasks: Guest service, cleaning tasks, clearing tables, cash count, screening, etc. What I became particularly good at: Learning pace, customer service techniques, keeping calm under pressure.

●HOTEL EMPLOYEE -

TAMU VITKSØL DANHOSTEL June 2022 - January 2024

Tasks: Wide range of tasks, including customer care, service, reception work, food preparation, cooking, historical storytelling, guest service, etc. What I became particularly good at: During this period, I became extremely skilled in the practical aspects of working at a hotel and in the kitchen, as well as maintaining composure in stressful situations, quality assurance, and customer service.

●PHOTOGRAPHER - FREELANCE September 2012 - Present

DARKLY ART MAGAZINE VOL 09 COVERSPREAD Sepember 2023

Tasks

A wide range of photographic tasks, both for private individuals and companies, including weddings, confirmations, and portrait series. What I became particularly good at: Through almost 10 years of experience as a photographer, I have learned my craft, customer contact, and communication, both written and verbal.

●PHOTOGRAPHER (PRESS PHOTOGRAPHER) - REKOM June 2022 - August 2022

Tasks: Nightclub photographer with a focus on photographing Rekom's bar range on Jomfru Anegade in Aalborg. The tasks included capturing atmospheric photos of Rekom's wide range of bars. After processing and sorting, select images for resale. What I became particularly good at: I learned new editing techniques in Adobe Lightroom, as well as new camera technical skills.

●KITCHEN ASSISTANT December 2021 - July 2022

Tasks: Wide range of tasks, including catering for in-house events, à la carte preparation, and lunch for school staff or catering for regular partners. What I became particularly good at: I gained a foundation in kitchen work, as well as techniques for preparing both cold and hot dishes, as well as open-faced sandwiches, sauces, presentation techniques, and knowledge of ingredients.

●EMPLOYEE PRACTICE - FAKTA December 2020 - January 2021

Tasks: Cashier, stock, cleaning, replenishment, etc. What I became particularly good at: Learned the cashier system and shelf screening.

●BARTENDER (COCKTAIL BARTENDER) December 2018 - March 2019 Tasks: Bartender at various establishments.

●PHOTOGRAPHER - LEVEL COPENHAGEN May 2018 - August 2018 Tasks: Nightclub photographer focusing on photographing and capturing videos of club guests and capturing the atmosphere.

●SALES CONSULTANT - BERLINSKE MEDIER December 2016 - December 2016 Tasks: Christmas temporary position as a sales consultant.

Education

Gastrome student January 2024- 2026

TAMU (OTHER YOUTH EDUCATION) - AALBORG & VITSKØL KLOSTER 2022 - 2024 (Vocational education) I have completed a variety of useful courses during my time at TAMU, focusing on practical training such as bed making, reception work, and food preparation.

PHS/PRODUCTIONSHØJSKOLEN BRØNBY 2017 - 2018

(Vocational education) General production school with highly qualified teachers, focusing on photography and media.

PRODUCTION SCHOOLS (OTHER YOUTH EDUCATION)

GREVE & HØJE TAASTRUP 2016 - 2017

(Vocational education) General production school with a focus on restaurant, gardening, music, and media.

SIGN TECHNICIAN (VOCATIONAL EDUCATION) 2016 - 2016 (Vocational education)

Sign painting foundation course, however, not the direction I wished to pursue.

PHOTOGRAPHER

(VOCATIONAL EDUCATION) - NEXT 2015 - 2016 (Short higher education) Photography foundation course, teaching studio use, creative thinking, technique, editing, planning, etc.

FOUNDATION COURSE 1 - NEXT 2015 - 2016 (Vocational education)

Foundation course introducing various vocational paths.

10TH GRADE - EFTERSKOLEN SMEDEDAL 2014 - 2015 (Primary school)

General boarding school with a focus on creativity and outdoor activities.

PRIMARY SCHOOL -

AVEDØRE SKOLE AND HOLMEGÅRDSKOLEN 2004 - 2014 (Primary school until 9th grade) General primary school.

some of my many Courses

●COMMUNICATION AND CONFLICT MANAGEMENT 2023

Course duration: 365 days Learned techniques for de-escalating potential conflicts and improving written and verbal communication. Received the course as practical training through TAMU.

●PRODUCTION KITCHEN TOOLS, MACHINES, AND EQUIPMENT 2023

Course duration: 60 days Learned how to handle kitchen machinery such as bread machines, vacuum packers, etc. Received the course as practical training through TAMU.

●MATERIAL KNOWLEDGE AND CLEANING CHEMISTRY 2023

Course duration: 4 days Introduction to cleaning tools and their proper usage, including mixing ratios and pH values. Received the course as practical training through TAMU.

●MASTERCLASS GLENLIVET WHISKY 2019 -

Course duration: 1 day Masterclass on Glenlivet Whisky in conjunction with a promoter job.

Languages

DANISH Proficiency: Fluent/native speaker Speaking: Fluent/native speaker Reading: Fluent/native speaker Writing: Fluent/native speaker

ENGLISH

Proficiency: Fluent/native speaker Speaking: Fluent/native speaker Reading: Fluent/native speaker Writing: Fluent/native speaker

Volunteer work

OCTOPUS - MUSKELFONDEN. July 2023 - Present

Tasks are diverse, ranging from working at the entrance of Green Concert to daily operations at Cirkus Sumarium and Cirkus Jul.

IT experience

Google Sketchup: Intermediate

grandMA: Beginner

Adobe : In Design, photoshop, Lightroom, Final Cut, Aftereffect.

Officepack.



Contact this candidate