Team Lead Event Coordinator

Amanda Engelke

Dedicated detail-oriented and experienced professional with

accomplished organizational and auditing experience. 900 Dilworth St. #K-7

St Mary’s, GA 31558

303-***-****

******.***@*****.***

EXPERIENCE

Advenir Living, Denver, CO — Leasing Professional Team Lead August 2017 - April 2019

● Spearheaded the audit of over 300 apartment units' files and documentation on a monthly basis.

● Managed a high volume of document processing, exceeding 3000 documents per month.

● Coordinated with various vendors for work orders and pest control, ensuring seamless scheduling and operations.

● Proactively reached out to new prospects, effectively maintaining and expanding the prospect program.

● Established strong resident relations through personalized service, remembering names and units, and addressing concerns professionally.

● Generated renewals by diligently following up with residents, ensuring a smooth and timely renewal process.

● Achieved a significant increase in occupancy from 69% to 98%, the highest in the company, and improved the renewal rate. Moonlight Bartending/Deep Space, Parker, CO —

Bartender/Manager/Private Event Coordinator

July 2012 - December 2023

● Managed and audited event files, ensuring seamless organization and information maintenance.

● Enhanced customer relations through diligent follow-ups, event bookings, and ensuring smooth execution.

● Supervised bartenders and event staff, providing necessary resources for optimal performance.

● Ensured financial accuracy by balancing event books, processing credit cards, and managing cash drawers.

● Utilized expert knowledge in POS systems, making necessary adjustments during shifts.

● Audited an average of 75 documents monthly, including receipts, inventory, contracts, and advertisements.

The Egg & I, Denver, CO — Server

2015 - 2017

● Mastered the restaurant's computer system for efficient order processing

● Memorized the entire menu and its ingredients, ensuring accurate order taking

● Managed high-volume customer interactions, prioritizing tasks for optimal service

● Implemented strategies to enhance customer service, resulting in increased customer satisfaction

● Contributed to the restaurant's reputation for excellent service, driving repeat business

ATTRIBUTES

Communication

Auditing and typing

Leadership

Quick Learner

The desire to grow and

improve

The ability to handle a large

workload

Attention to detail

AMBASSADOR

Core Ambassador of Winners

Exceeds Expectations. -

Advenir Living

Given this title in August 2018

at Advenir at French Quarter

and was voted in as the team

lead for a group of three

ambassadors. My duties

consist of planning leadership

meetings, sending out monthly

communications to over 500

employees, and planning a

nationwide team-building

event for the whole company.

EDUCATION

Metropolitan State University,

Denver, CO — One Year

2016 - 2017

Went to MSU to major in Meteorology.

Frontier High School —

Diploma

- May 2014

Received the STARs Award for my

work with my entrepreneurship

skills as a young business owner

and as an author.

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