Software Developer Customer Service

*

Dale D Wells

West Lafayette, Indiana ***** ***********@*****.***

Technical Competencies:

Software Languages _ Other……… Tools MS Tools

RPG IV, ILE, Free XML, Jason Remedy SharePoint

SQL, Embedded (RPG, Cobol, Excel), FTP/ Connect Direct Planview Project Mgt

Free-standing and Navigator DDM/RJS PDM PlanView

CL Mimix RDI Excel

Java, JavaScript (Read)HTML, C++ Robot Hawkeye Word

Oracle DB, My Sql Turnover/Aldon-CMS X-Analysis Visio

CoBOL (I-Series, IBM MF, UniSys, RM) MKS Implementer/GitHub Teams

Synon (Limited) DBU/EZView/Query 400 Irwin

IMS & CICS (UniSys DMS-DB & TIPS) Xenix/Citrix Quality Center

Agile – Jira/Rally

Service Now

Confluence

Modular Programming, Procedures, Functions, Service Programs

Application Experience:

Accounting: General Ledger, Accts Payable, Accts Receivable, Fund/Job Cost accounting, JD Edwards

ERP- JDE-SAP

SCM/Distribution/Inventory/Warehouse Management: Purchase Order, Stock Transfers, Receiving, Customer Orders, Stock Storage and Retrieval, Work Center Scheduling, Capacity Planning

Labor and Production Collection: Summarization, Dashboard, Reporting

Order Processing: Shipping paper, picking/shipping labels, Bills of Lading

EDI – Extol Integrator, IBM Sterling InFlight

Customer Resource Management (CRM): Salesforce (user)

Loan Processing: Collections, Voice Response, M&A Conversion

Insurance, Property and Casualty: Premiums and Claim Management

Health Insurance: Installation, staffing, training, accounts receivable management

Telecommunications: Toll Processing, Customer Service, Invoicing

Retail: Point of Sale, Inventory Management

System 36: Conversion and AS/400 embedded code

Database: Embedded SQL, Encryption, Obfuscation

Web (limited): Http, HTML, Jason, JavaScript

Security: Active Directory. Multi-Factor Authentication

Work History/Leadership/Education of Page 1

Dale D Wells

715-***-**** (Cell) ***********@*****.***

Employer/Contractor Experiences/Achievements:

AS/400 Developer Contract 05/22-12/23

Dana Incorporated – Lafayette Indiana Contracted by SPAR Infosys/Metasysinfo/UST

Supporting the extraction of AS/400 Customer Information and Sales Order files to load SAP tables (RPG-Free, embedded SQL and Excel).

Supporting/mapping/troubleshoot B2B EDI transaction using Extol Integrator, IBM Sterling InFLight

Extraction of AS400 data files for offloading AS400 (Cobol and embedded SQL). Providing default project management.

End of second extension of contract.

I-Series Software Contract 02/22-03/22 Temp

Fidelity Information Services – Jacksonville Fla Contract and by TEKSystems

Five weeks of learning FIS’s Agile process, project was re-architected to Java and Angular development.

O’Neil Digital Solutions - Plano Tx Contracted by Onin Staffing 09/21-10/21 Temp

Confirmation of Order Fulfillment of Annual Health Insurance literature shipments

using Microsoft Dynamics Nav ERP and palletizing cartons weighing up to 35 lbs.

Sally Beauty Holdings – Denton TX Contracted by Pyramid Consulting

Senior I-Series Software Developer Contract 06/21-08/21 Temp

Achievement:

Developed, tested and made ready to promote to production RPG Free programs to consolidate and format store data to transmit into a new store system (non I-Server). Wrote Rpg Free program to recover missed transaction processing. Modified RPG programs to calculate correct receiving date for incoming shipments. Extracted data from I-Series into Excel spreadsheets. Completed projects brought in to do and then some.

US Xpress – Chattanooga Tn Contracted by TekSystems

Senior I-Series Software Developer Contract 02/20-03/20

Achievement:

Developed new asset API utilizing, XML, embedded SQL, procedures

using RPG-free and service programs. Covid-19 shutdown.

Walmart SuperStore – Chippewa Falls Wi 10/18-07/19 PT

Electronic Dept Associate Took higher paying job 10/19-02/20 FT

TTM Technology – Chippewa Falls Wi Self Employed

Senior I-Series Software Developer Contract 10/16-07-19

Achieve 01/20-02-20

Completed 81 total life cycle enhancement projects in JDE Sales, Purchasing Inventory, Shipping, Billing, Shop Floor Scheduling applications during 32 month tenure. Much embedded SQL in RPG Free programs, extensive use of service programs and enhancement to RPG 3 and 4 programs. Limited modifications of web applications with HTTP interfaces to RPG programs.

End of Contract extended 3 years.

Resume of Dale D Wells Page 2

Uline – Pleasant Prairie WI Contacted by Judge Group

Senior I-Series Software Developer Contract 2/16-06/16

Achievements:

●Successful implementation of 13 enhancement/fix projects for Circulation, Account Receivable, Purchasing and MIS with implementation quality rate of 100%

●Current State Analysis of SQL stored procedures, service programs and regular RPG programs to identify Java methods breakout using Rational Developer for I-Series (RDI)

End of contract

Frontier Communications – Allen TX

DPI Software Development Team Lead 3/14-07/15

Achievements:

●Successful implementation of enterprise project to encrypt I-Series database of customer’s personal identifiable information for eleven business units involving eight million customers. RPG ILE, RPG Free and SQL. Total SDLC responsibility. Formal project management.

●Successfully implemented on time project to log authorization of staff to change 70 key financial tables using a common service program with five procedures; modified 70 plus RPG programs with zero defects. Formal project management.

Revana Call Center – Tempe AZ Page 2

Call Center Specialist 1/14-3/14

●Received customer calls to purchase Google Ads and enter into Salesforce CRM

Retired from Citigroup 10/12

Citigroup – 07/03-10/12

Application Compliance Program Manager 3/09-10/12

Remote – Ft Worth TX and San Juan Capistrano CA

Primary application security liaison between development project, governance, risk and compliance teams and internal auditors. Formal project management.

●Managed the program remediation and implementation to bring 27 primarily vendor, web-based collection applications into application compliance, including penetration testing, user security access and entitlement.

Software Applications Technical Lead 7/06-3/09

Irving Tx Became an employee

●Technical project lead for IBM AS/400 operating system and RMS collection software upgrades. Formal project management.

●Responsible for total support, including incoming feeds, upgrades of Recovery Management System (RMS)(CoBOL) Charged Off collections management application and enhanced reporting (RPG). Highly interactive.

Citigroup –

Software Applications Technical Lead 7/03-2/06

Irving Tx Contracted by Impact Innovations

●Lead design, development, testing and implementation of Auto Recovery Tracking application in AS/400 RPG ILE and RPG IV Free Form.

●Totally supported and tailored CoBOL-based Recovery Management system (RMS). Highly interactive.

●Successfully lead software development team of on shore and off shore resources for the development of Collection applications. RPG Free development. Formal project management.

Resume of Dale D Wells Page 3

Brinks Home Security - Irving Tx Contracted by Impact - RPG 2000-2003

●Migration of all Customer information from AS/400 to AIX Sybase system.

Trans America Real Estate - Dallas, TX Contracted by Impact COBOL1998-2000

●Converted input Property Tax tapes to standard data base format.

Charter Insurance - Dallas Tx Contracted by Impact - COBOL 1996-1998

●Enhanced claim process reporting and database structure.

Sound Warehouse Contract – RPG 1992-1996

National Cheerleader Contract – RPG 1991-1991

Tenneco – Houston Tx Contract - RPG 5/90-12/90

Computer Software Solutions – Tulsa Ok Contract - COBOL 10/89-5/90

Wells & Associates IBM Bus Partner/Owner – RPG 7/88 – 9/89

Coffeyville Community College Night Instructor CoBOL 1978-85

Western Publishing CoBOL 1974-88

Leadership:

President – Coffeyville Chamber of Commerce – Coffeyville KS

Regional Vice President – Mid America Economic Development Council

Steering Committee Member – Southern Tier – Pittsburg State University KS

Education:

B.S. Business Administration and Agriculture University of Wisconsin River Falls Wi

Three semester hours toward MS Education Pittsburg State University Pittsburg Ks

Six semester hours toward MBA University of Wisconsin Madison Wi

21 semester hours toward MBA University of Tulsa, Tulsa OK

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