Anderson Coppin

** **** **** ****** **** Orange NJ 07017– 973-***-**** – ad4hxg@r.postjobfree.com

Senior Infrastructure Project MANAGER & Advanced Certified Scrum Master

Security Clearance Holder

Advanced Certified Scrum Master with a Secret clearance.

Project managed global teams for MPLS separation, Wireless Separation, IP Separation, Azure Connectivity, Network tools and Security.

Project managed large complex cloud-based implementations for high profile clients.

Project managed the network infrastructure upgrade for top 20 Dairy producer Agropur.

An experienced IT business-minded professional with a dynamic career in Project Management, IT Cloud Services transformation, Server consolidation and Network as well as Application performance management. Seasoned Agile practitioner with extensive customer facing experience delivering digital transformation and Cloud services. Experience in capturing complex business requirements and converting them into manageable and actionable business plans. I performed daily System Admin tasks on Windows, Linux, Unix, AIX, and Z-OS platforms with accompanying Atlassian Jira, Confluence and the CA Agile Central methodologies.

Analytical, highly adaptable professional with extensive experience enhancing Infrastructure Project Management, Pre-sales engineering, Business Assessment & Analysis and Professional Services across the enterprise. Skilled in aligning end-user needs with long-term resolutions to complex IT challenges with a track record of success developing, deploying, and evaluating systems aimed at improving quality and efficiency.

Accomplished communicator highly effective in building and strengthening cross functional relationships to drive cohesive, strategic operations.

Education Certifications and Training

IBM/MARIST COLLEGE, Poughkeepsie, NY NPE Programming Certificate Graduate

STRATOSSYSTEMS, LLC Metro Tech Cyberlearning, Alexandria, VA Internet Security Support Specialist

IBM NETCOOL NCC Certified Consultant

EMC IONIX SMARTS INCHARGE Level1 Certified

HP OPEN VIEW Network Node Manager (NNM) Certified

SYLVAN PROMETRIC COMPTIA Network Certified

BMC CONTROL SA Certified

GLOBAL KNOWLEDGE NETWORK, INSTITUTE Computer Professionals, TCP/IP Certified

Linux, AIX, HPUX, Windows Platform Administration Over 20-year hands-on experience

ICCP NETWORK MANAGEMENT Certified Network Manager

15+ Years IBM Online and Classroom Education Architectural Design, Server Administrator Roles

MS Project, JIRA, CA Agile Central Project Management and Agile Methodologies

Experience and Technology Proficiency

Certified Scrum Master

Advanced Certified Scrum Master

Senior Project Manager

Network and Performance Management

Linux, Unix, Windows & Mainframe Admin Roles

AWS, Docker, Jenkins, Ansible, Splunk Training

Hadoop & Big Data Technology Training

MS Project, Visio, SharePoint, Power Point

Voice, Citrix, VMWare & Cloud

Digital IT Transformation

Cyber Investigation

Solutions Integration

Server Optimization

Technical Troubleshooting

Network Protocol Analysis

Data Center Migration

Professional Services consultant

Cross-Team Collaboration

On-site & Remote Customer Support

VMware, Networking & Security Testing

BASH/Python/XML/REXX Scripting

ITSM & Agile Methodologies

JIRA, Confluence, CA Agile Central

System and Network Test Engineer

Career Progression

Metric5 (Remote) October 2022-Sept 2023

Infrastructure Project Manager & Advanced Certified Scrum Master

Supported Data Analytics teams as Scrum Master for the USCIS-DBIS SAS platform Team, with extensive use of Agile management tools including JIRA & Confluence.

Performed daily scrums, Bi-weekly sprint reviews, sprint retrospectives & sprint planning and quarterly PI Planning

Prepared & reported Bi-Weekly SAS team accomplishments to PMO, Stakeholders, and senior USCIS-DBIS leadership.

Infosys (Remote) March 2021-Sept 2022

Infrastructure Program Manager & Scrum Master

Responsible for seven global teams while managing the divestiture of both Bausch & Lomb and Bausch Health including the following tracks for the spin off company:

o MPLS separation, Wireless Separation &, Azure connectivity

oPublic IP separation & Data Center links

oNetwork Tools & Network security

Schedule and conduct meetings with global teams located across North America, England, and India.

Performing Daily Scrums, Bi-weekly sprint reviews, sprint retrospectives & sprint planning

Preparing & reporting on Network track status to PMO and senior Client leadership Weekly.

Extensive use of Agile project management tools including Jira.

TierPoint LLC Raleigh, NC Apr 2020- Sept 2020

Infrastructure Project Manager Client Implementation

Project managed implementations of several large complex Cloud based infrastructure projects for high profile clients across multiple data centers, involving full and half cabinets colocations with bandwidth, web hosting, storage, & compute.

Scheduling and conducted meetings with the internal technical staff from the Networking, Storage, and Virtualization teams to vet the solutions that required VMWare, AWS or GCP implementations.

Scheduled and conducted requirements gathering and verification meetings, managed weekly project progress and status to ensure on-time project delivery. Performed service billing, service decommissioning, parts ordering, and procurement.

Extensive use of project management tools including Project Insight, Compass, NetSuite, SAP CLM and Jira.

BANK OF AMERICA Charlotte, NC May 2019- Dec2019

Infrastructure Project Manager SAS Platform Data Services & Business Analytics Tools

Supported the data analytics team by performing installation, configuration, upgrade and administration of the Salford Predictive Modeler application and the FICO Xpress data modeling application including Xpress Insight Optimization and Mosel.

Created Splunk dashboards to enabled proactive deep dive log monitoring, root cause and historical trends analysis for FICOXP data modeling and Salford predictive modeling applications.

CHARTER COMMUNICATIONS Charlotte, NC Nov 2018- May 2019

Infrastructure Project Manager Scrum Master

Collaborated with several cross functional teams as a Scrum master while conducting daily standups, performed bi-weekly retrospectives, and participated in bi-weekly sprint planning sessions and backlog grooming sessions utilizing both Rally and JIRA Agile frameworks.

Project manage the DevOps Engineering operations team responsible for performing availability monitoring, deep dive historical root cause and trends analysis of failing circuits using Info Vista application and documented the circuit debug process utilizing Confluence.

SYSTEMS INTEGRATION MANAGEMENT SERVICES - East Orange, NJ Jun 2017- Oct 2018

INDEPENDENT INFRASTRUCTURE PROJECT MANAGER CONSULTANT

Project managed the office-move of three separate locations into a single consolidated location for United Talent Agency (UTA) NYC using Microsoft Project PM application to track project financials and team utilization to ensure on budget delivery.

CORNING INCORPORATED - Corning, NY Feb 2017- June 2017

CUCM IMPLEMENTATION INFRASTRUCTURE PROJECT MANAGER

Extensive SDLC process experience working directly with PMO leadership to track and report project financials for the North American rollout of Cisco CUCI, CUCI-LYNC and Jabber for Corning Incorporated, while working with AT&T to replace a global legacy PBX telephony system.

Wrote a specification to perform data reconciliation/normalization of the Corning Incorporated active directory.

Worked with Wipro and other third-party vendors to deliver a single-sign-on SaaS application that enabled on-line matching grant contributions to supported charitable Organizations.

Worked with Wipro to test and deliver CUCI-LYNC as a Windows platform software package to designated pilot test participants.

successfully rolled out the Windows platform software package to the Corning Incorporated general employee population.

WPP CORE TECH • New York, NY Nov 2015 - Apr 2016

LOCAL INFRASTRUCTURE PROJECT MANAGER

Proactive Agile leader with extensive cross functional SDLC experience interfacing with the PMO office performing weekly Risk and Financial Management of Office Moves, Datacenter Consolidation, Cloud Migration, Business Continuity and Disaster Recovery focused on digital enterprise transformation and in-budget delivery.

Engaged with Portfolio Managers, Business Partners, and Enterprise Architects to clearly define business requirements enabling eight (8) WPP parent companies to share a common physical Network, Telephony, Conference room scheduling and print services system.

Experienced in ITSM ServiceNow applications, Performing Disaster Recovery Planning, Performing Server Migration, Migrating Cisco CUCM and Office365 Telephony systems, Migrating SharePoint services, Migrating Conference Room Scheduling systems, and Creating an Agile work environment.

NETSCOUT SYSTEMS INC. • Westford, MA Mar 2011- Jul 2015

SENIOR PROJECT MANAGER, PROFESSIONAL SERVICES, & Pre-Sales ENGINEER

Operations Management:

Project managed the installation, configuration and upgrading of NetScout performance monitoring solution for BNP Paribas covering multiple locations including Jersey City, Islin, NYC and PA monitoring instances.

Systems Administration:

Installed and configured a national NetScout performance monitoring solution that consisted of over 60 monitoring points throughout eight cities in the U.S. for the Bristol Myers Squibb Corporation.

Extensive experience project managing the monitoring, configuring, and integrating Active Directory with NetScout and other enterprise management suites to debug and resolve issues with Active Directory, Microsoft Exchange, Microsoft SharePoint applications as well as troubleshooting and resolving issues with VDI and Citrix Xen desktop for Barclay’s bank and resolving load balance and SSL termination issues with Citrix NetScaler for the Capital Group

Performed installations, configuration, upgrades, and general administration of NetScout’s Performance Management Solution for clients in the public and private sector. Extensive hands-on experience with Linux, AIX, Microsoft Windows, PowerPoint, Excel, and Visio as well as Cisco WebEx Connect, WebEx Meeting, while performing product demos and customer training.

Contact this candidate