Credit & Collections Specialist Expert in Receivables Management

Results-driven with proven success in enhancing cash flow and reducing bad debts in the broadcasting and media sectors, offering expertise in innovative collection strategies, credit evaluation, and operational efficiency. Skilled in leadership, client relations, and strategic data analysis for fiscal responsibility and revenue recovery. Additionally open to providing data entry services, aligning with company needs for comprehensive support.

CORE COMPETENCIES

Receivables Management Debt Recovery Strategies Credit Evaluation Systems Financial Performance Analysis

Automated Collection Processes Database Management for Credit & Collections Efficiency Improvement in Financial

Operations Systematic Follow-up Procedures Client Relationship Building Negotiation and Dispute Resolution Strategic

Decision Making Broadcasting and Media Collections Team Leadership and Collaboration Reporting and Metrics Analysis Communication and Liaison with Key Stakeholders

CAREER HISTORY

Gail Stager National Collections OWNER – doing media collections 1997 – present

Spearheaded the recovery of outstanding invoices aged 60 days and beyond, enhancing cash flow and reducing bad debt exposure through direct liaison with top advertising agencies.

Developed and implemented a stringent collections process, significantly improving recovery rates and minimizing the average collection period.

Fostered strong, collaborative relationships with key clients, including Allen Media Broadcasting and Nexstar TV, ensuring their continued business and satisfaction.

Leveraged in-depth industry knowledge and negotiation skills to settle complex disputes and negotiate payment plans, contributing to a high recovery rate of receivables.

Blair Television Assistant Credit Manager 1985 – 1993

Spearheaded the integration of aging reports from TV stations into the company's receivables program, enhancing efficiency and accuracy.

Developed and implemented a systematic follow-up procedure, reducing overdue accounts and improving cash flow through direct client engagement.

Optimized the receivables management strategy, leading to an improved resolution of outstanding debts through effective negotiation and relationship-building.

Storer Television Sales credit and collections specialist 1972 - 1985

Spearheaded the collection of outstanding receivables across eight owned and operated TV stations, ensuring timely payments and enhancing cash flow.

Implemented a comprehensive credit evaluation system using bank information and references from other stations, reducing bad debt expenses.

Led a team effort to streamline collection processes with automated reminders and escalation protocols, significantly reducing overdue accounts.

Developed a customized database for tracking credit and collection metrics, driving strategic decisions and improving the financial performance of advertising sales.

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GAIL STAGER

Gail Stager National Collections Key Clients

Allen Media Broadcasting (until 5/1/2024): I'm currently handling collections for 7 stations at Allen Media Broadcasting. This role has me liaising directly with the accounts receivable departments and building productive relationships with advertising agencies to ensure invoices are paid promptly.

Barrington Broadcasting

Journal Broadcasting: My work with Journal Broadcasting involved collecting all overdue invoices (60 days and older) for their 24 TV stations. This task required extensive coordination with their accounts receivable departments and direct communications with advertisers to secure payments.

E.W. Scripps: For E.W. Scripps, I managed collections for their Tampa station for four years. This required close collaboration with the station's accounts receivable team and building relationships with advertisers to resolve outstanding payments.

Nexstar TV

El Dorado Broadcasters: At El Dorado Broadcasters, my responsibilities involve collecting receivables from local advertisers. This role demands a thorough understanding of the local advertising market and strong communication skills to manage and collect overdue payments from advertisers in the community.

EDUCATION & CERTIFICATIONS

B.A. – Long Island University

TECHNICAL SKILLS

Microsoft Office (Word and Excel)

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