Gonzalo M. Herrero-Muñoz

Birmingham AL *****

ad4hsw@r.postjobfree.com • 205-***-**** • LinkedIn

QUALIFICATIONS SUMMARY

Accomplished and dynamic Executive with a proven track record of senior management, and

expertise in digital transformation, Agile/SAFe software development, and global product

delivery/marketing. Proven capabilities in devising an organization-wide strategy for the

Engineering/IT domains in coordination with executive management, developing mobile and web based

digital channels and assessing business needs. An effective and articulate communicator/

negotiator/mediator in engaging with C-level stakeholders and leading international engineering

teams through coaching, training, and mentorship. Multilingual proficiency in English, Spanish,

German, and French.

Portfolio/Program Management: Extensive experience in managing the delivery of complex

projects within constraints of an agreed budget and quality criteria, to achieve successful

outcomes. Ability to lead the transition towards a scaled agile model while ensuring best

practices and higher customer experience.

Agile and SAFe Development: Certified Agile Leader/Scrum Master, with a strong background

managing large, complex enterprise programs in a SAFe program structure and continuously

improving processes, tools, and working practices in support of digital transformations.

Digital Product Management: Demonstrated success in driving change across a range of areas

and programmes, controlling risks, issues, and dependencies and implementing solutions in line

with technology strategy.

Key Strengths: Finely tuned organizational skills with a dedication to continually streamlining

work processes and improving customer experience. Effectively interface with management to

collaborate on issues and resolve problems. Results-focused; able to achieve maximum impact

with minimal cost.

PROFESSIONAL EXPERIENCE

GovCIO

OPEX Program Manager (February 2024- Current)

Leads activities to operationalize and monitor D&A leadership specified active and future OPEX initiatives.

Work as part of a flexible high performance project support team to provide oversight and management of D&A portfolio level efforts, D&A approved OPEX Initiatives, and or as an embedded team resource to drive D&A portfolio success.

Selected Contributions:

Improve customer engagement and satisfaction, following up with key stakeholders, contractors, and leadership on deliverables.

Execute, monitor, follow-up, and follow-through execution of program's goals. Transition steady state D&A approved OPEX Initiatives to D&A Operations PMO.

Working with the business team to articulate and elaborate new data products to help business lines with data sharing initiatives through this program and other partners.

GovCIO

DevOps Strategy Lead / Sr Solutions Architect (April 2022- January 2024)

Provided leadership and coaching for the Veteran’s Administration Agile Center of Excellence as well as senior leadership and teams for federal DevOps and SAFe adoption nationally to support enterprise product and value delivery.

Selected Contributions:

Collaborated with executives/decision-makers/top of the house in setting IT strategy and

managing an Agile Center of Excellence portfolio of innovation and enterprise IT solution, product line and integration projects.

Provided IT strategic direction to working groups to meet transformation deliverables such as

identifying metrics/KPIs, revising project templates, setting up communities of practice and

updating processes.

Helped lead Agile coaching engagements conducted by outside firms and ensured that goals

are met.

Made recommendations regarding processes to adapt, change or discard relating to product line

and portfolio management.

Assisted with the development of custom Agile training for Agile and SAFe program teams,

scrum teams, Product Owners and Scrum Masters.

BBVA USA / PNC Bank

Vice President and Business Partner- Strategy and Control (October 2010–March 2022)

Provided executive-level leadership for the enterprise SAFe/Scrum transformation and training,

enterprise-wide process improvement and solution development/delivery using SAFe Framework,

as a member of BBVA USA’s (and PNC’s, after merger) Business Software Engineering Group.

Selected Contributions:

Collaborated with executives/decision-makers/top of the house in setting IT strategy and

managing a portfolio of projects.

Led the delivery of various special projects for the Strategy and Control Group Director and

CIO.

Performed within several capacities across the organization including Senior Project Manager,

Scrum Master, Technical Application Team Lead, and Mobile Team Manager.

Provided IT strategic direction to working groups to meet transformation deliverables such as

identifying metrics/KPIs, revising project templates, setting up communities of practice and

updating processes.

Worked with the team to create a plan to meet deliverables, facilitate meetings, track progress

and action items.

Tracked adoption of practices and processes across Consent Order initiatives within Risk and

Controls Technology.

Helped lead Agile coaching engagements conducted by outside firms and ensured that goals

are met.

Made recommendations regarding processes to adapt, change or discard relating to project

and portfolio management.

Assisted with the development of custom Agile training for Agile and SAFe program teams,

scrum teams, Product Owners and Scrum Masters.

UAB HEALTH SERVICES FOUNDATION

Information Technology Architect/Lead IT Development Group Manager (January 2003–

September 2010)

Led the optimization of patient care through modernization of existing EHR (Electronic Health

Record) systems and the entire hospital/campus intranet, as Project Manager and senior member

of UAB Health System’s IT Management and Design Group.

Selected Contributions:

Oversaw implementation of the same IT services and solutions for every affiliate clinic and

entity of UAB Health Services Foundation.

Enabled UAB Health System to participate in the American Recovery and Reinvestment Act of

2009, through progressing information technology services.

Influenced and negotiated with senior leaders across functions, as well as communicating with

external parties as necessary.

OCTIGON, LLC. (BIRMINGHAM, AL)

Senior Engineer/Project Manager (February 2002–January 2003)

Managed internet and multimedia design, development, deployment, website and template

design/maintenance, and Octane8 product design, branding, development and maintenance.

Selected Contributions:

Supervised client site design and development including Symplicit.com, Protective Life

Corporation, Soccer365.com, RugbyRugby.com and many others.

Secured promotion from Senior Engineer to Project Manager within four months based on

performance excellence.

“Additional Experience Upon Request”

EDUCATIONAL BACKGROUND

Sequential/Commercial Art, Graphics Production

THE KUBERT SCHOOL, DOVER, NEW JERSEY

Dual Major-Pre-Law and Fine Arts

UNIVERSIDAD DEL SAGRADO CORAZON, SANTURCE, PUERTO RICO

Graduated Cum Laude

COLEGIO SAN IGNACIO DE LOYOLA, SAN JUAN, PUERTO RICO

Certifications & Endorsements

Certified SAFe 6.0 Practice Consultant

Certified SAFe® 6.0 Scrum Master

Certified SAFe® 6.0 Product Owner/Product Manager

Certified SAFe® 6.0 Agilist

Professional Scrum Master™ I (PSM I)

IT Skills: Java, Oracle, AJAX, XML/XSLT, HTML5, JS, JavaScript, DHTML, CSS3, Ruby on Rails, PL/SQL, PERL,

PHP, Axure, Hot Gloo, Balsamiq. Adobe Creative Suite - Photoshop, Dreamweaver, Flash, Fireworks,

Illustrator, Captivate, Autodesk- 3DS and Maya, Pro Tools, Vegas, JIRA, Asana, BaseCamp, Visio and

Windows 365 Office

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