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Customer Service Assistant Manager

Location:
Cypress, TX
Salary:
65K a year
Posted:
March 21, 2024

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Resume:

Carol Revuelta

ad4hsl@r.postjobfree.com

832-***-****

Dedicated administrative and financial assistant with over 10 years of experience working in fast-paced environments. A quick learner with a high level of attention to detail, consistently providing outstanding customer service to both colleagues and clients. Known as a loyal team player, results-driven, highly organized, and passionate about helping individuals at all organizational levels meet their goals. Skills

Highly organized and detail-oriented administrator Proactive and Positive mindset

Strong Sense of Time Management

Fluent in Spanish; Conversational Portuguese

QuickBooks Online ProAdvisor Certified

Critical thinker skilled at analyzing financial data to identify improvement opportunities.

Advanced user of Microsoft Office 365

Proficient with spreadsheets and databases

Reliable, trustworthy, and committed

Work Experience

Houston Legal Aid Center-Non-for-profit Christian organization Houston, TX 08/2021 – Present Finance Manager

• Prepare annual operating budget and strategic forecast budget for the organization

• Administer grant funds, analyze budgets and expenses, and prepare financial reports for grantors

• Maintain accurate general ledger accounts that reflect the financial activity of the organization

• Reconcile all accounts on a monthly basis

• Complete journal entries to ensure accuracy and appropriateness in QuickBooks

• Provide financial reports and support to the Executive Director, Finance Committee, and Board of Directors

• Collaborate with the IRS reporting process

• Process payroll, onboard new employees and PTO tracking.

• Serve as Secretary to the Board of Directors

Cy-Fair ISD – School District Cypress, TX 8/2018 – 07/2020 Finance Secretary

• Manage daily financial operations, including bookkeeping and bank deposits, for the high school finance department.

• Reconcile and balance over 140 accounts to the general ledger on a regular basis.

• Create and process purchase orders, solve any discrepancies, and submit invoices for payment.

• Review, allocate, and submit all required documents and receipts for campus expenses, credit card purchases, and fund transfers.

• Request new vendor and account setups and respond to inquiries from teachers, staff, and vendors.

• Collect school cash fees and fines, and maintain an up-to-date database. Katy Psychological Services - Private Practice Katy, TX 1/2017 – 8/2018 Administrative Assistant/Receptionist

• Managed end-to-end payroll processing, invoicing, and accounts receivable activities with proficiency in QuickBooks.

• Provided exceptional customer service by scheduling appointments, receiving payments, and issuing receipts in a timely and accurate manner.

• Handled office administration tasks such as answering phones and faxes, printing and mailing reports, filing, and maintaining office supply inventory.

• Coordinated networking meetings to build professional relationships and promote business growth. Carol Revuelta

ad4hsl@r.postjobfree.com

Cy-Fair ISD – School District Cypress, TX 1/2016 – 12/2016 Interpreter/Substitute Teacher

• Provided interpreting services for student/parent, administrator, and teacher meetings, testing reviews, screening, and therapy services in multiple schools.

• Enforced classroom rules and established clear expectations for student behavior to ensure effective classroom management.

• Successfully completed short and long-term assignments across various subject areas while teaching students from diverse cultural backgrounds.

Crown Plaza Suites – Hotel Houston, TX 2/2006 – 7/2007 Accounting Assistant

• Generate month-end reports and reconcile accounts to ensure the accuracy of financial records.

• Process invoices and accounts receivable promptly to ensure timely payment.

• Resolve customer and vendor inquiries and discrepancies promptly and professionally.

• Ensure timely collection of invoices from national and international accounts to maintain healthy cash flow. Education

Bachelor of Science in Business Administration (Minor in Marketing) Universidad Privada Boliviana, Cochabamba, Bolivia - Certified by SpanTran.



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