adjusting bills
· Updated records w/all interactions, closing & open accts, transactions for payments an adding money.
· Access info thru DMV mainframe to make decisions on removal fees, check license plates on video, and vehicle was sold.
CAREGIVER SELF EMPLOYED 05/2017- 08/2019
· Light housekeeping, cooking, washing, shopping and bathing patient by assisting personal hygiene & needs.
· Provided emotional support, companionship & appropriate recreation to disabled veterans also transportation to and from medical appts
· Managed patients medications, vitals, organized schedules & setup reminders
BILINGUAL BANKING SPECIALIST JP MORGAN CHASE 03/2016-05/2017 CALL CENTER CLOSED
· Maintained & delivered exceptional customer service providing clients with wide range of needs.
· Assisted clients with acct balance, transactions, bank wires, online & mobile assistance by educating ways to benefit from technologies.
· Assisted with fund transfers, wires, stop payments, deposits & withdraws.
· Compiled fully w/strict internal &bank secrecy act standards.
· Filed fraud claims, closed out loss or stolen debit cards, replacements issued. Open and closed accts based on clients needs.
EDUCATION
CERTIFIED MEDICAL ASSISTANT - MEDVANCE INSTITUTE 2009-2010
GRAND PRAIRIE HIGH SCHOOL - DIPLOMA