Customer Service Assistant Manager
Resume:
DESIREE WILLETTE
CONTACT
****************@*****.***
Glassboro, New Jersey
PROFILE
I am a results-driven professional with extensive experience in inventory control, warehouse operations, and retail management. I am adept at working in a fast-paced environment with a matrix organizational structure.
SKILLS AND KEY
STRENGTHS
Microsoft Word
Microsoft Excel
Customer Service Skills
Inventory Management
Retail Management
Employee Training
EXPERIENCE
FEDEX GROUND
Barrington, NJ, USA
Package Handler
June 2021 – Present
Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner.
Rotates through various areas and positions such as Loader, Unloader, Palletizer, Scan Weigh and Key (SWAK), Quality Assurance (QA), Facer, Switcher, etc.
Trains new employees.
FEDEX HOME DELIVERY
Barrington, NJ, USA
Package Handler (Small Delivery)
October 2019 – June 2021
Provides movement of packages, documents, goods and supply support in a timely, safe and efficient manner through effective scan/load methods.
Performs other duties as assigned.
THE PUB
Pennsauken, NJ, USA
Server
2014 – 2019
Provide hospitable and customized service to Guests.
Perform opening and closing duties.
EDUCATION
Gloucester County
Vocational School
Business Management
Sewell, New Jersey
1994 – 1995
West Deptford High School
Honors Program Graduate
West Deptford, New Jersey
1991 - 1995
MACY’S
Deptford, NJ, USA
Assistant Manager/Safety Committee
2009 – 2013
Work with a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location.
Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures.
Trained associates.
DRESS BARN
Cherry Hill, NJ, USA / Deptford, NJ, USA
Assistant Manager
2002 – 2009
Maximize sales through store conditions, competitive awareness, sales & merchandising programs.
FOOT ACTION
Deptford, NJ, USA / Burlington, NJ, USA
Assistant Manager
1999 – 2001
Responsible for managing efficient operations within a fast-paced environment.
JEAN COUNTRY
Deptford, NJ, USA
Assistant Manager
2014 – 2019
Execute store visuals, maintain store standards, and manage replenishment.
WET SEAL
Deptford, NJ, USA
Sales Associate / Assistant Manager
1994 – 1997
Set up sales floor.
Receive shipments and organize inventory.
Contact this candidate