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Customer Service Flight Attendant

Location:
Mesa, AZ
Salary:
23.00
Posted:
March 21, 2024

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Resume:

KRISTIN VANDEN BRANDEN

P.O. BOX *****

Mesa, AZ *5277

ad4hn4@r.postjobfree.com

480-***-****

Professional Summary

Highly organized and meticulous Administrative Secretary with 15+ years of experience. Proven

history of efficiently managing administrative tasks and providing comprehensive support to internal

and external teams. Exceptional multitasking and time management skills. Effective communication

skills both written and verbal. Proficient in coordinating schedules. Exemplary customer service and I

represent the establishment professionally while keeping confidentiality at the highest level of

importance.

SKILLS

Hard – Outlook, Word, Excel, Publisher, Teams, PowerPoint, Zoom, OneDrive, Dropbox, Constant Contact, Quick Books, My Church Events Calendar, Servant Keeper, Google Docs, Cash Handling, Multi-phone lines, Key Management, Detail Oriented, Resourceful, Capable of handling a variety of tasks. Data Entry

Soft - Customer service specialist, Proofreading, Collaborative, Works well in a Team or Alone, Self-Starter, Organized, Active Listening Skills, Time management, Expert problem solver, Empathetic, Great Communication, Professional, Discretion, Attention to Detail, Willingness to Learn

First United Methodist Church of Gilbert- June 2023 - November 2023

Gilbert, AZ

Greet and welcome guests upon arrival. Direct guests to the appropriate location, person, or office.

Reports directly to the Senior Pastor. Supports Associate Pastor, Financial Ministry, and Church Trustee Committee.

Supports the church staff and committees, ministry teams, and congregation with administrative functions.

Answer, screen, and forward incoming phone calls

Ensure the reception area is clean and organized.

Is responsive to and supportive of church administrative teams. Adapts to quickly changing needs and schedules.

Assists members of the congregation as necessary with all administrative matters. -Prepares and mails correspondence. Assists with special projects for the Pre-School, Choir, Worship Band, and any other needs that arise.

Gathers, edits, and prepares information for worship bulletin and weekly liturgy guides. Ensures everything is printed, assembled, and made available for weekly worship services. Creates special inserts/flyers as requested for holidays and special events.

Created a program that tracks worship music used in weekly services to ensure the recurrence of worship music being used more than once every 6 months.

Maintains the church calendar and responds to requests for facility usage in collaboration with the trustee in charge. Coordinates approved facility usage with the Facility Manager.

Distributes mail, delivers incoming money to the appropriate financial ministry office, and assists in setting up conference rooms.

Stocks, and orders supplies and keeps a running inventory.

WENDEE VANDERPOOL, PERSONAL/ADMINISTRATIVE ASSISTANT June 2019 – June 2022

Mesa, AZ

Primary point of contact. Maintaining personal and professional calendar for all travel and appointments as well as the personal and professional calendar

Completing clerical tasks

Prepare, organize, and set up for meetings including arranging meeting space.

Answering emails and phone calls. Drafting correspondence. Maintaining filing systems. Tracking expenditures.

Scheduling events – plan, organize, and prepare for events. Hire staff and vendors.

Collaborate with various vendors/staff on projects and conduct the project in planning and execution

Assist with recruitment, interviews, and communications for candidates.

Assist with HR-related duties such as onboarding, training, and mentoring.

Produce reports. Maintain daily mail.

Arrange catering, and accommodations as needed per event.

Exercise flexibility and adaptability. Be ready for change.

Exercise a high level of confidentiality.

SOUTHWEST AIRLINES, FLIGHT ATTENDANT - MAY 1997 – PRESENT

Baltimore, WA

Greet passengers, verify tickets, direct, and assist boarding and deplaning process. Address and resolve customer concerns regarding delays and cancellations and various other concerns.

Promote the safety, comfort, and welfare of passengers.

Communicate with ground personnel and flight crew about baggage, load factors, overselling, and various other daily operations.

Supervise unaccompanied minors.

Reduce company costs through recycling efforts.

Load, stow, and rearrange baggage on board for an on-time departure.

Maintained stocked galley interiors for flights for both service supplies and medical equipment.

Administer first aid and lifesaving procedures to anyone in distress or experiencing a medical emergency.

Coach and mentor new Flight Attendants during their probationary period.

Increase sales from onboard product sales.

Successfully comply with Federal Aviation Administration Rules and Regulations and required training.

Analyze and record personnel, or operational data and complete related reports.

EXACTITUDE, ADMINISTRATIVE ASSISTANT – DECEMBER 2023 – FEBRUARY 2024

Preparing employee payroll

Maintaining financial records

Accounts payable/receivable

Creating Purchase Order Travelers

Assisting with Quality Assurance Checks

Administrative tasks as assigned

Education Certifications/Groups

Cypress College, Cypress, CA -First Aid/CPR/AED

Hospitality/Hotel Management -Adopt Me, AZ

-Human Trafficking Project



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