Martin Kelly Pepper

***** **** **, ********, ** *8185

734-***-****

ad4hmo@r.postjobfree.com

I'm a positive, energetic, proactive, automotive industry experienced professional seeking a facility coordinator or administrative position, utilizing my experience in a challenging and professional atmosphere.

Over 9 years of general office experience in the automotive industry

Over 20 years of experience providing phone support and directing calls

Experience processing payroll for a small amount of employees

Experience throughout entire career using MS Word, Excel, Outlook and some PowerPoint

Exemplary administrative, customer service, communication, multi-tasking, organizational, time-management and interpersonal skills

Work Experience

Device Programmer

Danlaw

41211 Vincenti Ct.

Novi, MI 48375

July 2021 to August 2022

Programed dash cameras, asset trackers and data loggers.

Processed all customer returns and credited accounts.

Occasionally helped packing and shipped products.

Closing Clerk

Success Mortgage Partners

1200 Sheldon Rd, #150

Plymouth, MI 48170

September 2020 to April 2021

Started on a 12-week rotation, spending 2 weeks with 6 different teams, exposing me to different departments within company.

oDisclosures

oVVOE

oAppraisal

oCapital Markets

oClosing

oPost-Closing

Ended up on Closing, as a “Closing Clerk”

Used Encompass Pipeline to disclose COC CDs (Change of Circumstance-Closing Disclosure) to the borrower before their 3rd day

Used Encompass Dashboard to generate ICD (Initial Closing Disclosure) & COC CD reports to see due dates and notify fellow Closing Teammates of timing alerts

Uploaded various loan docs into Encompass, e-Folder

Mailed CDs to clients that didn’t have E-consent on file

Mortgage Closing Assistant (3-month assignment with Aerotek)

Michigan Schools and Government Credit Union

4555 Investment Dr, Troy, MI

July 2020 to September 2020

Assisted closers obtaining documentation for loan package including updated home owners insurance, property taxes paid and/or due and current mortgage payoffs.

Used Encompass pipeline to manage loans

Uploaded various loan docs into Encompass, e-Folder

Processor Assist Specialist

United Wholesale Mortgage (a division of Shore Mortgage)

585 South Blvd E., Pontiac, MI

May 2019 to December 2019

Proficient on MS Office, Word and Excel

Used Index to work on either “New Order” or “Follow Up” queue

Used Doc Velocity to organize approved loan docs

Used Edge to show the loan approval progress

Obtained evidence of insurance (HO3, HO6 or Flood), scrubbed document for accuracy and uploaded into Doc Velocity (DocV)

Obtained payoff of the current mortgage

Obtained title information, including tax certification, wire instructions, title insurance & closing protection letter (CPL)

Meticulous in delivering error-free documentation and ensuring compliance with company policies and regulatory requirements

Constant communication with broker and UWM underwriters

Owner

Label Legends Men’s Luxury Consignment - Farmington Hills, MI

November 2011 to Sold 2019

Michigan’s only men’s luxury resale/consignment store

Responsible for daily operations

Schedule, preview and process all incoming inventory

Responsible for staffing needs

Independent Mobile Notary

Accountable Notary, Inc - Westland, MI

September 2005 to Current

Receive from title companies, via email, final mortgage closing documents (approximately 175 pages) and print 2 copies

Witness mortgage execution at borrowers’ home, notarized docs and returned them to the title company

Excellent time management, scheduling several closings some days

Own and operate Konica Minolta BizHub 420 printer

Notary Commission Exp 12/2025

Closing Coordinator

Title Source, Inc - Livonia, MI

November 2004 to March 2006

Scheduled all Michigan closings with local notaries to provide efficient and timely execution

Title Source's lead notary recruiter resolving any necessary issues by utilizing my analytical problem solving abilities

Recruited experienced notaries to build statewide database

Associate Property Manager/Facilities Coordinator

Ford Motor Company - Dearborn, MI

May 2000 to September 2004

Directly handled incoming telephone calls related to facility issues

Provided initial point of contact for Facility Management Department

Controlled badge access for 5 buildings using NetBadge, including all management parking lots

Monitored and processed work order requests placed in Property Management drott using Web Tracker for carpenters, millwrights, electricians, masons, HVAC and yard

Proactively visually inspected for issues for 2 buildings

Arranged to have issues resolved using Maximo

Maintained and issued office and desk keys as well as managed/changed all lock/cores

Updated Atrium Lobby kiosk

Special Mention:

Six-Sigma Trained

Green-Belt Certified: Noticed broken office chairs were being discarded. Discovered all office chairs were made by Steelcase and had lifetime warranties. Instead of disposing of broken chairs, I arranged to have them fixed (and cleaned) by Workplace Integrators. Became Green-Belt Certified because of that savings to the company (Desk Chair Revitalization Program)

Administrative Assistant

Ford Motor Company - Dearborn, MI

May 1997 to May 2000

Answered incoming telephone calls and provided excellent customer service

Responsibilities included scheduling meetings, preparing legal documents and charts using MS Word & Excel

Managed email for 2 department managers using MS Office

Made travel arrangements and processed expense reports

Created and maintained files & faxing including necessary administrative tasks as required

Maintained office supplies for both departments

Responsible for ordering pagers and corporate credit cards for all authorized personnel

Provided administrative support to entire Windstar Body Engineering Department

Education

Northwood University – Ford Livonia Transmission Remote Location

Psychology – No Degree Obtained

Schoolcraft College – Livonia, MI

General Studies – No Degree Obtained

West Bloomfield High School – West Bloomfield, MI

Certifications/Licenses

Certified Signing Agent - Notary Public (exp. Dec 2025)

Six Sigma - Green Belt Certified

Contact this candidate