Development Manager Project Management
Resume:
Mario Nedyalkov
DEVELOPMENT MANAGER
Details
*****.*********@*****.***
Skills
Talent Attraction
Leadership
Analytical Thinking
Teamwork
Problem-Solving
ITIL Certified
Project management
Agile
Kanban
Scrum
Executive presence
Languages
English
Bulgarian
Profile
Integral to our achievements, individuals hold a pivotal role in our success. My professional commitment centers on consistently delivering outstanding results within a congenial, enriching, and highly productive atmosphere. I consistently adopt a customer-centric perspective, endeavoring to analyze situations from diverse viewpoints. Collaboratively identifying the most optimal solutions with my team is fundamental to ensuring contented and prosperous clientele Employment History
Development Manager at SAP Labs Bulgaria, Sofia
AUGUST 2019 — PRESENT
In my role as a people manager, I'm here to support my colleagues and the team at large. It's about making sure everyone is moving forward, individually and as a collective. I also handle putting together a high-performing SaaS team that covers both technical and social aspects. This includes recruiting talent, keeping everyone motivated, and making sure everyone fits in well. I evaluate goal attainment, KPIs and customer SLAs through a framework that is both equitable and easily understandable.
Ultimately, my commitment lies in creating an environment that fosters a culture of perpetual learning and ongoing improvement.
DevOps Engineer at SAP Labs Bulgaria, Sofia
OCTOBER 2016 — JULY 2019
Entrusted with the responsibility of orchestrating the efficient and effective provisioning of customer environments in the Cloud, aligned with specific product lines, and diligently enforcing compliance with predefined Service Level Agreements. My primary focus is on spearheading automation and standardization efforts to guarantee smooth and continuous operations, thereby optimizing system uptime
Account Delivery Manager at HP Enterprise, Sofia
AUGUST 2013 — OCTOBER 2016
Leading delivery of high-value and in-scope contracted service across all involved service delivery towers ensuring that performance goals and cost commitments are met.
Team Lead at HP Enterprise, Sofia
AUGUST 2011 — JULY 2013
As a key leader within the delivery team, the Team Lead serves as an exemplary authority, demonstrating proficiency in the technical and operational aspects of service delivery.
Education
Master, State University of Library Studies and Information Technologies, Sofia
SEPTEMBER 2011 — APRIL 2013
Defining issues, prioritizing and perspectives in communication politics, managing communication on all levels in IT business and administration management structures. Investigate, analyze, and evaluate objectively and précised new Information into technologies and apply best practices in business strategies and business development. Managing communication channels on all levels, building image, teamwork, formulating and taking individual solutions.
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