Shift Manager Team Members

Madison Magee

Roseville, MI *****

*****************@*****.***

+1-586-***-****

Work Experience

Burger King Shift Manager

GPS Hospitality - Roseville, MI

November 2019 to March 2022

As a shift manager I am responsible for ensuring complete satisfaction of customers and overseeing team members. Every customer receives a fast, accurate, and friendly experience with every visit. I delegate tasks to team members, make sure orders are served in a timely fashion, and maintain composure within the restaurant. I always make sure my workspace is tidy, deadlines are met, and the workers and customers are content and comfortable. I’m very familiar with till reconciliation and tracking daily costs and revenues.

Shift Supervisor

Rite Aid - Clinton Township, MI

March 2021 to July 2021

As a supervisor, I am responsible for making sure every customers leaves the store fully satisfied and the team members are productive and engaged. I order and unpack our truck deliveries while coordinating with the deliverers to ensure everything is accounted for. I am familiar with refunds and exchanges, breaking drawers even, and safe counts to verify all is correct. In addition, I gained HIPAA and pharmaceutical experience while working at RiteAid. Education

High school diploma

Lakeview High School - Saint Clair Shores, MI

September 2016 to June 2020

Skills

• Cash Handling

• Organizational Skills

• Retail Sales

• Team Management

• Supervising Experience

• Mentoring

• Leadership

• Basic math

• Customer service

• Time Management

• English

• Communication Skills

• Quality Assurance

• Mac OS

• Windows

• PHP

• Research

• Microsoft Office

• Budgeting

• Restaurant experience

• Food safety

• Food service

• Cleaning

• Heavy lifting

• Microsoft Outlook

• Microsoft Excel

• Google Suite

• Typing

• HIPAA

• Financial services

• Childcare

• Zendesk

• Oracle

• Google Docs

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