Customer Service Associate
Resume:
Calyn Chaffin
Covington, Georgia 30014
ad4hiw@r.postjobfree.com
Professional Experience
CUSTOMER SERVICE LOGISTICS LEADERSHIP
Resourceful and attentive working professional with over 10 years of experience in customer service, retail, manufacturing, logistics, leadership, and daily office operations. Searching to obtain a position that will enable me to use my strong customer service/logistics skills, award-winning educational background, and ability to work well with people. Position should have opportunities for a dedicated individual with leadership and teamwork abilities.
LOWE’S
MADISON, GA
02/2022- present
Merchandising Service Associate
Responsible for providing a friendly and professional, and engaging vendors and associates to meet store needs.
Ensures signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creates visually appealing product selections that are safe, clean, and easy for customers to access.
ASURION
ORLANDO, FL
2/2020- 9/2022
Customer service associate
Remote position based out of Orlando, FL
Responsible for assisting customers with technical issues on their mobile devices.
Assisting patients via phone and chat
Following directions giving virtually from coach Attending weekly virtual meetings with coach and team
ANCORA PAIN RECOVERY
ATHENS, GA
5/2018 – 2/2020
Medical Assistant
Responsible for processing all insurance claims, ICD- 9-CM medical coding, patient billing accounts receivables, collection issues and processed patient prescriptions requests.
Scheduled patient testing and treatment with multiple hospital facilities, followed-up for timely reports.
Responded and complied to requests for information, completed clerical duties as assigned.
LOWE’S
MADISON, GA
6/2016 – 6/2018
Customer Service Associate III
Responsible for providing a friendly and professional, and engaging vendors and associates to meet store needs.
Ensures signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creates visually appealing product selections that are safe, clean, and easy for customers to access.
Ensured merchandise is accurately accounted for, handled, and ready for customer pick-up.
Engaged in safe work practices and encouraging others to do the same.
Responsible for being friendly and professional, and engaging customers to help with project needs and answer questions.
Education
Lake Oconee Academy
GREENSBORO, GA
8/2015 – 5/2019
High School Diploma
Clayton State University
MORROW, GA
06/2019 - 12/2022
Bachelor’s Degree
Criminal Justice
Clayton State University
MORROW, GA
01/2024 – Current
Master’s Degree
Public Administration
KEY ACCOMPLISHMENT Word, PowerPoint, Excel) Type 45 WPM
Proven ability to introduce procedures which increase productivity and improve safety conditions, practical skills, and problem-solving orientation.
TECHNICAL SKILLS
Contact this candidate